Moving Materials

Picking, packing, delivering, and returning library materials can be very time consuming and expensive; yet, it is one of the most important and least understood functions within a library. Until now, little time has been spent studying, exploring, or writing about the physical delivery of library materials. Moving Materials is the guide to contemporary logistics management for libraries. Eleven experts in the field explore every aspect of this multimillion dollar function, so readers will learn.

The Current Landscape of Physical Delivery
Delivery: The Forgotten Function	p. 3
Factors Influencing Delivery Options	p. 11
Physical Delivery Service Organization	p. 24
Library Delivery Service Models
Creating an In-House Delivery System	p. 31
Outsourcing Delivery Services	p. 41
Contractual Vendor Relations	p. 66
Managing Physical Delivery Services
Routing and Materials Management Systems	p. 89
Growth Management Solutions	p. 105
Managing Participating Libraries' Relationships	p. 119
Managing the Delivery Service	p. 130
The Future of Physical Delivery
Home Delivery	p. 151
Connecting Courier Services
Glossary	p. 179
Bibliography	p. 185
List of Contributors	p. 191
Index	p. 195
Table of Contents provided by Ingram. All Rights Reserved.

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Summary

Table of Contents

Supplemental Materials