Multicultural Behavior and Global Business Environments

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ISBN: 9780789012623 | 0789012626
Cover: Nonspecific Binding
Copyright: 11/7/2001

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In the modern world, the key to prosperity--or failure--in the global marketplace is awareness of cultural differences. Multicultural Behavior and Global Business Environments offers a sweeping multidisciplinary inventory of facts, theories, and practical ideas for making multiculturalism work. This comprehensive volume is a crucial resource for every manager who belongs to a multinational organization, as well as students of both domestic and international business, political science, international relations, public administration, and educational administration.To view an excerpt online, find the book in our QuickSearch catalog at www.HaworthPress.com.

Foreword

xiii

Erdener Kaynak

Acknowledgments

Introduction

xvii

Distinctive Features

xviii

The Purpose of This Book

xviii

Boundaries of Multicultural Behavior and Global Business Environments

xix

The Plan of This Book

xix

Intended Audiences

An Overview: Multicultural Behavior and Global Business Environments

(28)

Chapter Objectives

(1)

Introduction

(5)

Historical Transitions in International Business

(3)

The Changing Profile of Global Business Behavior

(2)

The Nature of International Business

(1)

International Business Environments

(2)

The Field of Multicultural Behavior

(3)

Globalization of International Business

(6)

Multiculturalism and Cultural Diversity

(1)

Summary

(1)

Chapter Questions for Discussion

(1)

Learning About Yourself Exercise #1

(1)

Scoring Directions and Key for Exercise #1

(1)

Case Study: IBM Argentina

(2)

Multicultural Understanding

(28)

Chapter Objectives

(1)

Introduction

(1)

Foundation of Individual Behavior

(2)

The Concept of an Individual Person

(5)

Cultural Orientations

(1)

The Conceptual Dimension of Culture

(7)

Cultural and Behavioral Stratification

(6)

Summary

(1)

Chapter Questions for Discussion

(1)

Learning About Yourself Exercise #2

(1)

Scoring Directions and Key for Exercise #2

(1)

Case Study: Badische Anilin & Soda Fabrik (BASF): Competition and Cooperation

(2)

Understanding Global Environments and Cultural Value Systems

(26)

Chapter Objectives

(1)

Introduction

(1)

The Culture and Global Environments

(1)

The Basic Conceptual Model of a Society

(18)

Summary

(1)

Chapter Questions for Discussion

(2)

Learning About Yourself Exercise #3

(1)

Scoring Directions and Key for Exercise #3

(1)

Case Study: The Whistle-Blowers: SmithKline Beecham PLC

(2)

Contemporary Multicultural Behavior

(32)

Chapter Objectives

(1)

Introduction

(1)

The New Field of Behavioral Culturalogy

(1)

Intercultural Contact: Processes and Outcomes

(4)

Six Theories of Behavioral Culturalogical Knowledge

(3)

Knowledge-Based Integration of Philosophy, Sciences, Arts, and Technological Information

(18)

Summary

109

(1)

Chapter Questions for Discussion

110

(1)

Learning About Yourself Exercise #4

111

(1)

Scoring Directions and Key for Exercise #4

112

(1)

Case Study: Tuskegee Syphilis Experiment: Doing Good in the Nature of Bad? Or Doing Bad in the Nature of Good?

113

(2)

Foundations of the Individual Identity: Quiddity and Kinetic Needs, Motives, and Drives

115

(28)

Chapter Objectives

115

(1)

Introduction

115

(1)

The Meaning of Needs

116

(2)

Needs Theories

118

(11)

Motivation As the Starting Point

129

(8)

Summary

137

(1)

Chapter Questions for Discussion

138

(1)

Learning About Yourself Exercise #5

139

(1)

Scoring Directions and Key for Exercise #5

140

(1)

Case Study: The Mondrian Hotel in Hollywood, California

141

(2)

Sensation, Perception, Conception, Attribution, and Attitude

143

(40)

Chapter Objectives

143

(1)

Introduction

143

(1)

Analysis of Personhood

144

(2)

Historical Scientific Views About Personhood

146

(3)

What Is Sensation?

149

(1)

What Is Perception?

150

(10)

What Is Conception?

160

(8)

What Is Attribution?

168

(2)

Attitudes and Attitude Formation

170

(4)

Managing Sociocultural Attitudes

174

(3)

Summary

177

(1)

Chapter Questions for Discussion

178

(1)

Learning About Yourself Exercise #6

179

(1)

Scoring Directions and Key for Exercise #6

180

(1)

Case Study: The General Electric Managerial Perception: Who Will Run GE?

181

(2)

Understanding and Managing Individual Personality

183

(38)

Chapter Objectives

183

(1)

Introduction

183

(2)

Analytical Views on Personalogy

185

(2)

The Meaning of Personhood

187

(3)

Five Categories of Personality

190

(12)

Personality and the Workplace

202

(11)

Coping with Individual Differences

213

(1)

Summary

214

(1)

Chapter Questions for Discussion

214

(1)

Learning About Yourself Exercise #7

215

(2)

Scoring Directions and Key for Exercise #7

217

(1)

Case Study: Texaco Sex Bias

218

(3)

Moral and Ethical Behavior

221

(40)

Chapter Objectives

221

(1)

Introduction

221

(2)

Complexity of Global Business Behavior

223

(1)

Moral, Ethical, and Legal Ordinances

224

(4)

Separation of Moral and Ethical Behavior

228

(3)

What Is Morality?

231

(1)

Component Parts of Morality

232

(5)

Moral Theories

237

(6)

What Is Ethics?

243

(2)

Ethical Relativism

245

(1)

The Ultimate Means and Ends of Ethical Behavior

246

(2)

Components of Ethical Behavior

248

(1)

Theories of Ethics

249

(3)

What Is Legality?

252

(1)

Summary

253

(1)

Chapter Questions for Discussion

254

(1)

Learning About Yourself Exercise #8

255

(2)

Scoring Directions and Key for Exercise #8

257

(1)

Case Study: Hillsdale College

258

(3)

Multicultural Paradigm Management Systems and Cultural Diversity Models

261

(34)

Chapter Objectives

261

(1)

Introduction

261

(1)

A Comprehensive Approach Toward Multiculturalism

262

(1)

Analytic Study of Multicultural and Cultural Diversity Models

263

(1)

Multicultural Management Paradigm System

264

(1)

A Model of the Impact of Multiculturalism

265

(2)

Three Modes of the Multicultural Paradigm Scale

267

(2)

Three Major Models of Cultural Diversity

269

(1)

Models of Individual Cultural Diversity

269

(3)

Models of Sensitivity Development

272

(3)

Models of Organizational Cultural Diversity

275

(4)

The Melting Pot, the Salad Bar, and the Civic Cultural Models of Pluralism

279

(8)

Summary

287

(1)

Chapter Questions for Discussion

288

(2)

Learning About Yourself Exercise #9

290

(1)

Scoring Directions and Key for Exercise #9

291

(1)

Case Study: The Blind Ambition of the Bausch and Lomb Company's Cultural Mirrors in Hong Kong

292

(3)

Multicultural Philosophies

295

(26)

Chapter Objectives

295

(1)

Introduction

295

(1)

Cultural Philosophy of the Human Image

296

(2)

The Component of Culture

298

(1)

Perceptual Paths of Cultural Philosophies

299

(7)

Conceptualization of Multicultural Civilization

306

(6)

Structural Dimensions of Cultural Philosophy

312

(1)

Summary

313

(1)

Chapter Questions for Discussion

314

(1)

Learning About Yourself Exercise #10

315

(2)

Scoring Directions and Key for Exercise #10

317

(1)

Case Study: The La-Z-Boy Company

318

(3)

International Religions

321

(42)

Chapter Objectives

321

(1)

Introduction

321

(1)

What Is Religion?

322

(1)

Issues for Definitions and Meanings of Religion

323

(1)

Issues for Inspiration and Intuition

324

(1)

Religion and Politics

325

(1)

Religion and Science

326

(1)

Categories of Religious Behavior

327

(2)

Descriptive International Differences in Religion

329

(28)

Summary

357

(1)

Chapter Questions for Discussion

357

(2)

Learning About Yourself Exercise #11

359

(1)

Scoring Directions and Key for Exercise #11

360

(1)

Case Study: The German Private Businessman in Iran: When Business Intermingles with Religion

361

(2)

Expatriate and Repatriate Employees: Multicultural 'Training Programs

363

(46)

Chapter Objectives

363

(1)

Introduction

363

(2)

Culture Shock

365

(2)

Multicultural Contacts

367

(1)

Multicultural Understanding and Comprehension

367

(6)

Sojourners

373

(1)

Multinational Corporate Employee Profiles

374

(19)

Cross-Cultural Training Theories

393

(9)

Summary

402

(1)

Chapter Questions for Discussion

403

(1)

Learning About Yourself Exercise #12

404

(1)

Scoring Directions and Key for Exercise #12

405

(1)

Case Study: An American Airlines' Manager Repatriates to the U.S.A.

406

(3)

References

409

(30)

Person Index

439

(6)

Subject Index

445

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Multicultural Behavior and Global Business Environments

Summary

Table of Contents

Supplemental Materials