Navigating Human Service Organizations, Third Edition Essential Information for Thriving and Surviving in Agencies

Rich Furman (MSW, University of Pennyslvania; PhD, Yeshiva University) is professor of social work at the University of Washington, Tacoma, with more than ten years' experience in both direct practice and administration. Professor Furman has published over 100 scholarly articles, books, and chapters and in 2011 was awarded the University of Washington, Tacoma's distinguished researcher award.

Margaret Gibelman (MSW, Rutgers University; DSW, Adelphi University; d. 2005) was executive director of the Lupus Foundation of America and the National Association of School Psychologists and was the associate executive director of the Council on Social Work Education. Professor Gibelman was the director of the doctoral program at the Wurzweiler School of Social Work, Yeshiva University and worked in the human services as a clinician, supervisor, educator, and manager.