Network Services Investment Guide Maximizing ROI in Uncertain Times

This first-ever valuation guide shows how to select and manage network-based services to ensure maximum return on investment Explains how to manage the costs and tradeoffs between distributed and centralized management structures Shows how to avoid risking too much for too little return due to unpredictable overall market conditions Covers network-based services such as Internet access, application management, hosting, voice and data services, and the new breed of SOAP/XML Web services

MARK GAYNOR is Assistant Professor of Information Science at Boston University. He recently received his PhD from Harvard in computing