New International Business English Student's

New International Business English is a best-selling course for upper intermediate (B2) level learners who need to use English in their day-to-day work. In this revised edition, all four language skills - listening, speaking, reading and writing - are developed through a variety of tasks that closely reflect the world of work. The 15 topic-based units in New International Business English provide learners with numerous opportunities for discussion and cover a wide range of subjects, including face-to-face business skills and techniques, telephone skills, international trade, marketing, meetings, and sales and negotiations.

Thanks
Introduction
Face to face: basic skills and techniques for talking to people in business situations
Letters, faxes and memos: basic skills and techniques for business correspondence
On the phone: basic skills and techniques for using the telephone in business
Summaries, notes, reports: basic skills and techniques for writing reports, making notes, summarizing and taking notes of conversations in business
Working together: talking about where you work, employment policy, a company's activities, organization and trade
International trade: ordering and supplying goods or services, answering and making enquiries, making offers, placing and acknowledging orders
Money matters: methods of payment, cash flow, invoicing, dealing with non-payment problems
Dealing with problems: complaining and apologizing, delivery and after-sales problems
Visitors and travellers. Looking after foreign visitors and travelling on business: hotels, restaurants, small talk, telling stories
Marketing: marketing a product, market research, promotion and advertising
Meetings: taking part in formal and informal meetings, one-to-one meetings and larger group meetings
Processes and operations: explaining and describing operations, giving instructions
Jobs and careers: applying for jobs and seeking promotion, participating in interviews
Sales and negotiations: selling and buying products, negotiating face-to-face and on the phone
A special project: a simulation, revising many of the skills and situations in the course; Files
Acknowledgements
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New International Business English Student's Book

Summary

Table of Contents

Supplemental Materials