Nurse-Client Communication: A Life Span

Nurse-Client Communication presents an overview of effective communication and its influence on therapeutic relationships across the life span. Nursing students, novice, and experienced nurses will find this unique book refreshing, informative, and essential in working with clients, families, and professional colleagues in various practice settings. Readers will find the application of communication skills across the lifespan both refreshing and essential to establishing and maintaining healthy interpersonal relationships. In addition, this text focuses on the impact of culture, ethnicity, And The impact of the nurse's own culture on communication, empathy, and understanding. Preview a sample chapter: Chapter One Chapter%20one' Chapter Two

Preface

ix

Chapter One Perspectives and Principles of Therapeutic Communication

1

(52)

Learning Objectives

1

(1)

Key Terms

2

(1)

Introduction

3

(2)

Communication Theories

5

(4)

Factors and Trends Associated with Communication

9

(18)

Modes of Communication

27

(8)

Legal and Ethical Considerations

35

(6)

Summary

41

(1)

Suggestions for Clinical and Experiential Activities

41

(2)

End-of-Chapter Questions and Answers

43

(1)

Research Study 1-1

44

(9)

Chapter Two Therapeutic Communication Techniques

53

(46)

Learning Objectives

53

(1)

Key Terms

54

(1)

Introduction

55

(2)

Therapeutic Communication Techniques

57

(5)

Critical Thinking Questions

62

(22)

Life Span Considerations

84

(6)

Critical Thinking Question

90

(1)

Chapter Summary

91

(1)

Suggestions for Clinical and Experiential Activities

91

(1)

End-of-Chapter Questions and Answers

92

(2)

Research Study 2-1

94

(5)

Chapter Three Nurse–Client Interactions: Strengthening Care Partnerships

99

(54)

Learning Objectives

99

(1)

Key Terms

99

(1)

Introduction

99

(4)

The Nurse–Client Relationship

103

(5)

The Impact of Technologies on Interpersonal Relationships

108

(3)

Self-Awareness and Personal Development

111

(2)

Life Span Considerations

113

(6)

Collaborative Relationships

119

(3)

Ethical and Legal Considerations

122

(2)

End-of-Life Communication

124

(11)

Critical Thinking Question

135

(5)

Summary

140

(1)

Suggestions for Clinical and Experiential Activities

141

(1)

End-of-Chapter Questions and Answers

142

(1)

Research Study 3-1

143

(1)

Research Study 3-2

144

(9)

Chapter Four Cultural Aspects of Communication Partnerships

153

(42)

Learning Objectives

153

(1)

Key Terms

154

(1)

Introduction

154

(3)

Changing Demographics

157

(2)

Health Care Disparities

159

(3)

Communication Considerations of Cultural Competence

162

(10)

Culture and Communication across the Life Span

172

(4)

Critical Thinking Question

176

(7)

Summary

183

(1)

Suggestions for Clinical and Experiential Activities

184

(2)

End-of-Chapter Questions and Answers

186

(1)

Research Study 4-1

187

(8)

Chapter Five Professional Development: Leading through Effective Communication

195

(44)

Learning Objectives

195

(1)

Key Terms

196

(1)

Introduction

196

(3)

What Constitutes an Effective Leader?

199

(6)

Systems Thinking

205

(1)

Professional Assertiveness

206

(1)

Shared Decision Making

207

(6)

Conflict Management

213

(1)

Critical Thinking Question

214

(1)

Negotiation Skills

215

(2)

Team-Building Skills

217

(8)

Public Speaking Skills

225

(2)

Self-Renewal: The Forgotten Leadership Competence

227

(2)

Summary

229

(1)

Suggestions for Clinical and Experiential Activities

230

(1)

End-of-Chapter Questions and Answers

230

(2)

Research Study 5-1

232

(1)

Research Study 5-2

233

(6)

Index

239

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Nurse-Client Communication: A Life Span Approach

Summary

Table of Contents

Supplemental Materials