OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It

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OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It by Gee, Jeff; Gee, Val, 9780071484725
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  • ISBN: 9780071484725 | 0071484728
  • Cover: Paperback
  • Copyright: 6/14/2007

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Jeff and Val Gee reach more than 60,000 sales personnel a year globally through their company The McNeil & Johnson Learning Company This book takes the authors' positive customer service approach featured in their previous books and applies it to sales professionals Jeff Gee frequently gives keynotes and one-day training seminars to clients such as Motorola, Abbott Labs, Pepsi, United Airlines, U.S. Cellular, and Computer Associates Motorola credits Jeff Gee with a 17 percent increase in its customer retention rate; Fox Television recently aired a special story featuring both Jeff and Val, which focused on the state of customer loyalty