Operations Management for Competitive Advantage with Student DVD

SECTION ONE OPERATIONS STRATEGY AND MANAGING CHANGE

1 Introduction to the Field

2 Operations Strategy and Competitiveness

3 Project Management

4 Product Design

SECTION TWO PROCESS SELECTION AND DESIGN

5 Process Analysis

6 Manufacturing Process Selection and Design

7 Service Process Selection and Design

8 Quality Management: Focus on Six Sigma

9 Operations Consulting and Reengineering

SECTION THREE SUPPLY CHAIN DESIGN

10 Supply Chain Strategy

11 Strategic Capacity Management

12 Lean Production

SECTION FOUR PLANNING AND CONTROLLING THE SUPPLY CHAIN

Managerial Briefing Enterprise Resource Planning Systems

13 Forecasting

14 Aggregate Sales and Operations Planning

15 Inventory Control

16 Material Requirements Planning

17 Operations Scheduling

18 Synchronous Manufacturing and Theory of Constraints

SUPPLEMENTS

A Financial Analysis

B Operations Technology

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