Section 1: Strategy, Products, and Capacity 1. Introduction 2. Strategy 3. Design of Products and Services 4. Project Management 5. Strategic Capacity Management 6. Learning Curves Section 2: Manufacturing and Service Processes 7. Manufacturing Processes 8. Facility Layout 9. Service Processes 10. Waiting Line Analysis and Simulation 11. Process Design and Analysis 12. Six Sigma Quality 13. Statistical Quality Control Section 3: Supply Chain Processes 14. Lean Supply Chains 15. Logistics Distribution, and Transportation 16. Global Sourcing and Procurement Section 4: Supply and Demand Planning and Control 17. Enterprise Resource Planning systems 18. Forecasting 19. Sales and Operations Planning 20. Inventory Management 21. Material Requirements Planning 22. Workcenter Scheduling 23. Theory of Constraints Section 5: Special Topics 24. Health Care 25. Operations Consulting
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