Section Two: Manufacturing and Service Processes Ch. 7 Manufacturing Processes 7S Manufacturing Technology Ch. 8 Facility Layout Ch. 9 Service Processes 9S Health Care Ch. 10 Waiting Line Analysis and Simulation Ch. 11 Process Design and Analysis 11S Operations Consulting Ch. 12 Six Sigma Quality Ch. 13 Statistical Quality Control
Section Three: Supply Chain Processes Ch. 14 Lean Supply Chains Ch. 15 Logistics, Distribution, and Transportation Ch. 16 Global Sourcing and Procurement
Section Four: Supply and Demand Planning and Control Ch. 17 The Internet of Things and ERP Ch. 18 Forecasting Ch. 19 Sales and Operations Planning 19S Linear Programming Using the Excel Solver Ch. 20 Inventory Management Ch. 21 Material Requirements Planning Ch. 22 Workcenter Scheduling 22S Theory of Constraints
Appendices A Interest Tables B Negative Exponential Distribution: Values of E–X C Areas of the Cumulative Standard Normal Distribution D Uniformly Distributed Random Digits E Answers to Selected Objective
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