Organisation, Interaction and Practice:

Ethnomethodology has an elusive relationship with organisation studies. The ethnomethodological work of Harold Garfinkel, and the allied conversation analytic work of Harvey Sacks, is often cited and yet empirical contributions informed by ethnomethodology and conversation analysis remain rare. Organisation studies clearly has a lot to say about work but this is normally related to some broader set of social, economic and political issues. Rarely, if ever, does this research involve an analysis of the mundane and practical details of what actual work consists of. This book acts as an evidence-based corrective by showing how research based on ethnomethodology and conversation analysis can contribute to key issues and debates in organisation studies. Drawing on audio/video recordings from a diverse range of work settings, a team of leading scholars present a series of empirical studies that illustrate the importance of paying attention to the real-time achievement of organisational processes and practices.

List of contributors	p. vii
Preface	p. xi
Orientations	p. 1
Work and organisation in real time: an introduction	p. 3
Finding organisation in detail: methodological orientations	p. 24
Studies	p. 47
A kind of governance: rules, time and psychology in organizations	p. 49
On the reflexivity between setting and practice: the 'recruitment interview'	p. 74
The situated production of stories	p. 96
Orders of bidding: organising participation in auctions of fine art and antiques	p. 119
Some major organisational consequences of some 'minor', organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store	p. 140
The work of the work order: document practice in face-to-face service encounters	p. 172
The interactional accomplishment of a strategic plan	p. 198
Peripherality, participation and communities of practice: examining the patient in dental training	p. 218
List of references	p. 241
Index	p. 263
Table of Contents provided by Ingram. All Rights Reserved.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

FREE SHIPPING

Rent More, Save More! Use code: BBRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

Organisation, Interaction and Practice: Studies of Ethnomethodology and Conversation Analysis

Summary

Table of Contents

Supplemental Materials