Organization Theory and Public Organizations

Provides a systematic application of the major approaches to and principles of organization theory and behavior to public organizations of all kinds at all levels of governments. Appropriate for programs in public admin and business admin.

Preface

ix

Introduction: Organizations

1

(1)

Organizations Are All the Same

2

(1)

Organization Theory

3

(5)

But Organizations Are All Different: Open Systems and Contingency Theory

8

(3)

Public Versus Private: Some Organizations Are More Different Than Others

11

(3)

Scope and Coverage of the Book

14

(1)

Notes

15

(3)

Organization Structure

18

(38)

The Dimensions of Structure

19

(20)

A Typology of Organization Structures

39

(12)

Conclusion

51

(1)

Notes

52

(4)

Organizations and Their Environments

56

(32)

The General Environment of American Public Organizations

57

(15)

Specific Environments

72

(10)

Strategies and Tactics for Managing the Environment

82

(2)

Summary

84

(1)

Notes

85

(3)

Organization Goals

88

(30)

Categories of Organization Goals

88

(7)

Establishing Organization Goals

95

(9)

Goal Displacement

104

(8)

Ultimate Goals: Political Values as Organizational Constraints

112

(2)

Conclusion

114

(1)

Notes

115

(3)

Technology, Strategy, and Size

118

(34)

Technology

119

(11)

Strategy

130

(12)

Size

142

(6)

Conclusion

148

(1)

Notes

148

(4)

Organizational Change

152

(30)

The More Things Change, the More Organizations Fight to Remain the Same

153

(3)

The Change Process

156

(2)

Overcoming Resistance to Change: Strategies for Successfully Implementing Change

158

(8)

Structural Change: The Political Fascination with Reorganization

166

(2)

The Aging of Organizations

168

(4)

Organizational Decline and Death

172

(6)

Conclusion

178

(1)

Notes

179

(3)

Power, Politics, and Conflict in Organizations

182

(29)

Organizational Conflict

184

(8)

Power in Organizations

192

(9)

Organizational Politics

201

(5)

Conclusion

206

(2)

Notes

208

(3)

Organizational Culture

211

(28)

Organizational Culture

212

(9)

Organizational Socialization

221

(13)

Conclusion

234

(2)

Notes

236

(3)

Of Individuals, Organizations, and Work

239

(22)

Personality: We Are All the Same But We Are All Different

240

(10)

Individuals and Work

250

(3)

Alienation, Job Satisfaction, and Dissatisfaction

253

(4)

Conclusion

257

(1)

Notes

258

(3)

Motivation

261

(29)

Motivation: Internal Drive or External Force?

263

(2)

Classifying Motivation Theories

265

(1)

Organizational Motivators

266

(2)

What Do Workers Really Want?

268

(3)

How Then Do We Motivate Workers?

271

(15)

One More Time...

286

(1)

Notes

287

(3)

Stress and Burnout

290

(33)

Stress

292

(14)

Burnout

306

(12)

Conclusion

318

(1)

Notes

319

(4)

The Good Organization: Measuring Organizational Effectiveness

323

(26)

The Goal-Based Approach

326

(4)

The Systems Approach

330

(4)

The Competing Values Approach

334

(4)

None of the Above

338

(3)

The Effective Public Organization

341

(5)

Conclusion

346

(1)

Notes

347

(2)

Author Index

349

(2)

Subject Index

351

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Organization Theory and Public Organizations

Summary

Table of Contents

Supplemental Materials