Organizational Behavior Essential Tenets for a New Millennium

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ISBN: 9780324013351 | 0324013353
Cover: Paperback
Copyright: 7/7/1999

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Organizational Behavior: Essential Tenets, is a well-organized exploration of the current field of organizational behavior with in-depth coverage of the major concepts. It's practical approach shows the power of organizational behavior theory and concepts for understanding one's behavior and the behavior of others in any organization. Although firmly grounded in behavioral science theory and research, the text is not a compendium of research findings. Champoux includes examples and builds frameworks that make the material clear and easy to understand.

Introduction: The Context of Modern Organizational Behavior and Management
Introduction and Historical Background	p. 3
What Is an Organization?	p. 4
Organizational Behavior and Organizational Theory	p. 4
Theories and Concepts	p. 6
Functional Analysis	p. 7
Historical Foundations	p. 8
The Organizational Context of the Next Millennium (Diversity, Quality, Technology, International)	p. 20
Workforce Diversity	p. 21
Quality Management	p. 24
Technology, Organizations, and Management	p. 27
The Global Environment of Organizations	p. 29
Ethics and Behavior in Organizations	p. 37
Ethical and Unethical Behvior	p. 39
"It's Good Business"	p. 39
Ethical Issues in Organizational Behavior	p. 40
Ethics: The Study of Moral Philosophy	p. 40
Ethical Values of Societies and Individuals	p. 41
Theories of Ethics	p. 44
Managing for Ethical Behavior	p. 47
International Aspects of Ethics	p. 48
Organizational Culture	p. 55
Levels of Organizational Culture	p. 57
Functions of Organizational Culture	p. 58
Dysfunctions of Organizational Culture	p. 60
Diagnosing Organizational Culture	p. 61
Organizational Culture and Organizational Performance	p. 63
Creating, Maintaining, and Changing Organizational Culture	p. 65
International Aspects of Organizational Culture	p. 66
Ethical Issues in Organizational Culture	p. 67
Individual Processes in Organizations
Perception, Attitudes, and Personality	p. 75
Perception	p. 76
Attitudes	p. 81
Personality	p. 84
International Aspects of Perception, Attitudes, and Personality	p. 87
Ethical Issues in Perception, Attitudes, and Personality	p. 88
Organizational Socialization	p. 96
Roles and Role Behavior	p. 98
Individual and Organizational Perspectives on Socialization	p. 100
Stages of Organizational Socialization	p. 101
International Aspects of Organizational Socialization	p. 107
Ethical Issues in Organizational Socialization	p. 109
Motivation: Need Theories	p. 116
Overview of Where We Are Headed	p. 118
Murray's Theory of Human Personality: The Concept of Needs	p. 118
Maslow's Hierarchy of Needs Theory	p. 120
E.R.G. Theory	p. 122
McClelland's Achievement Motivation Theory	p. 124
Herzberg's Motivator-Hygiene Theory	p. 126
International Aspects of the Need Theories of Motivation	p. 128
Ethical Issues and the Need Theories of Motivation	p. 128
Motivation: Cognitive and Behavioral Theories and Techniques	p. 134
Expectancy Theory	p. 135
Equity Theory	p. 139
Goal Setting Theory	p. 142
Behavior Modification	p. 143
International Aspects of the Cognitive and Behavioral Theories of Motivation	p. 146
Ethical Issues and the Cognitive and Behavioral Theories of Motivation	p. 147
Intrinsic Rewards and Job Design	p. 154
Intrinsic Rewards and Job Design	p. 155
The Job Characteristics Theory of Work Motivation	p. 156
Contextual Factors in Job Design	p. 162
Diagnosing and Redesigning Jobs	p. 164
Group-Based Job Design	p. 165
Factors Affecting Perceptions of Objective Job Characteristics	p. 167
International Aspects of Job Design	p. 168
Ethical Issues in Job Design	p. 168
Group and Interpersonal Processes in Organizations	p. 175
Groups and Intergroup Processes	p. 177
Formal and Informal Groups	p. 178
Basic Concepts for Understanding Groups in Organizations	p. 179
Functions of Groups in Organizations	p. 180
A Model of Cohesive Group Formation	p. 180
Stages of Group Development	p. 183
Effects of Workforce Diversity	p. 184
Social Structure of Groups	p. 185
Factors That Affect Group Effectiveness	p. 186
Self-Managing Teams	p. 188
Dysfunctional Consequences of Groups	p. 189
Intergroup Processes in Organizations	p. 190
International Aspects of Groups in Organizations	p. 191
Ethical Issues About Groups in Organizations	p. 191
Conflict in Organizations	p. 198
Functional and Dysfunctional Conflict	p. 200
Levels and Types of Conflict in Organizations	p. 201
Conflict Episodes	p. 203
Conflict Frames and Orientations	p. 205
Latent Conflict: The Sources of Conflict in Organizations	p. 206
Conflict Management	p. 208
Reducing Conflict	p. 209
Increasing Conflict	p. 211
International Aspects of Conflict in Organizations	p. 212
Ethical Issues in Conflict in Organizations	p. 212
Leadership and Management	p. 218
Management and Leadership	p. 219
Trait Approaches to Leadership	p. 220
Behavioral Theories of Leadership	p. 221
Contingency Theories of Leadership	p. 223
Alternative Views of Leadership	p. 227
Implicit Leadership Theory: "We Know a Leader When We See One"	p. 229
Women, Men, and Leadership	p. 230
Leadership and Self-Managing Teams	p. 230
International Aspects of Leadership and Management	p. 231
Ethical Issues in Leadership and Management	p. 232
Organizational Processes
Communication Processes	p. 241
The Basic Communication Process	p. 243
Types of Communication	p. 244
Functions of Organizational Communication	p. 247
Dysfunctions of Organizational Communication	p. 248
Listening	p. 249
Active Listening	p. 249
Improving Communication Effectiveness	p. 250
Technology and Communication	p. 252
Communication Roles in Organizations	p. 253
Communication Networks	p. 253
International Aspects of Organizational Communication	p. 254
Ethical Issues in Organizational Communication	p. 255
Decision-Making and Problem-Solving Processes	p. 261
Types of Decision Strategies	p. 263
The Decision-Making Process	p. 263
Models of Decision Making	p. 265
Assets and Liabilities of Group Decision Making	p. 268
Choosing between Individual and Group Approaches to Decision Making	p. 269
Framing Effects	p. 271
Escalation of Commitment	p. 272
Groupthink	p. 273
Methods of Improving Decision Making in Organizations	p. 273
International Aspects of Decision Making and Problem Solving	p. 276
Ethical Issues in Decision Making and Problem Solving	p. 276
Power and Political Behavior	p. 283
Power	p. 284
Political Behavior	p. 289
International Aspects of Political Behavior in Organizations	p. 295
Ethical Issues About Political Behavior in Organizations	p. 296
Stress in Organizations	p. 301
The General Adjustment Syndrome: "Fight or Flight"	p. 303
An Integrated Model of Stress	p. 304
Burnout	p. 308
Stress Management: Individual and Organizational Strategies	p. 309
Individual Strategies	p. 309
Organizational Strategies	p. 311
International Aspects of Stress in Organizations	p. 313
Ethical Issues About Stress in Organizations	p. 314
Organizational Design, Organizational Change, and the Future
Organizational Design	p. 323
The Contingency Factors of Organizational Design	p. 325
Forms of Organizational Design	p. 328
International Aspects of Organizational Design	p. 336
Ethical Issues and Organizational Design	p. 336
Organizational Change and Development	p. 342
Forces For and Against Change	p. 343
Unplanned and Planned Organizational Change	p. 344
Targets of Planned Organizational Change	p. 345
Planned Organizational Change	p. 345
Resistance to Change	p. 347
Organizational Development	p. 349
International Aspects of Organizational Change and Development	p. 354
Ethical Issues About Organizational Change and Development	p. 355
Future Directions of Organizations and Management	p. 360
Domestic Changes	p. 362
International Changes	p. 364
Technological Changes	p. 368
Organization and Management Changes	p. 372
Ethical Issues in the Future	p. 374
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Organizational Behavior Essential Tenets for a New Millennium

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