Organizational Behavior in Health Care

This essential resource presents a clear understanding of individual and group behavior in health care organizational settings and gives managers critical insight into understanding workplace problems and dynamics.

Overview and history of organizational behavior	p. 3
Diversity in health care	p. 15
Attitudes and perceptions	p. 43
Workplace communication	p. 77
Content theories of motivation	p. 113
Process theories of motivation	p. 139
Power and influence	p. 161
Behavioral theories of leadership	p. 173
Contingency theories of leadership	p. 187
Contemporary leadership theories	p. 209
Stress in the workplace and stress management	p. 231
Conflict Management, decision making and negotiation skills	p. 271
Overview of group dynamics	p. 311
Groups	p. 331
Teams and team building	p. 343
Organization development	p. 361
Resistance to change and change management	p. 379
Table of Contents provided by Blackwell. All Rights Reserved.

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Organizational Behavior in Health Care

Summary

Table of Contents

Supplemental Materials