Organizational Trust A Reader

Organizational Trust is a subject which has over the past decade become of increasing importance to organizational theory and research. The book examines what trust is, how it is developed and maintained, its underpinnings, manifestations, and its fragility, through a presentation anddiscussion of key readings.

Roderick M. Kramer is the William R. Kimball Professor of Organizational Behavoiur at the Stanford Business School, Stanford University. He has published a number of books on Organizational Behaviour and Psychology, including Trust and Distrust in Organizations: Dilemmas and Approaches (Russell Sage Foundation, 2004), written with Karen S. Cook, and Trust in Organizations (Sage, 1996), co-edited with Tom R. Tyler.

1. Introduction: Why Trust, Why Now?, Roderick M. KramerFoundations for Organizational Trust Theory2. The Street-Level Epistemology of Trust, Russell Hardin3. Calculativeness, Trust, and Economic Organization, Oliver E. Williamson4. An Integrative Model of Organizational Trust, Roger C. Mayer, James H. Davis, and F. David SchoormanTrust Development and Maintenance5. Initial Trust Fromation in New Organizational Relationships, D. Harrison McKnight, Larry L. Cummings, and Norman L. Chervany6. Manager as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior, Ellen M. Whitener, Susan E. Brodt, M. Audrey Korsgaard, and Jon M. Werner7. The Emergence of Exchange Structures: An Experimental Study of Uncertainty, Commitment, and Trust, Peter KollockBases and Benefits of Organizational Trust8. The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan, and Korea, Jeffrey H. Dyer and Wujin Chu9. Kinds of Third-Party Effects on Trust, Ronald S. Burt and Marc Knez10. Does Trust Improve Business Performance?, Mari SakoFragility of Organizational Trust11. Explaining the Limited Effectiveness of Legalistic 'Remedies' for Trust/Distrust, Sim B. Sitkin and Nancy L. Roth12. Turst and Breach of the Psychological Contract, Sandra L. Robinson13. Paranoia and Self-Consciousness, Allan Fenigstein and Peter A. VanableOrganizatioanl Trust in Contemporary Contexts14. Secrecy, Trust, and Dangerous Leisure: Generating Group Cohesion in Vonultary Organizations, Gary Alan Fine and Lori Holyfield15. Swift Trust in Temporary Groups, Debra Meyerson, Karl E. Weick, and Roderick M. Kramer16. Trust, Power, and Control in Trans-organizational Relations, Reinhard Bachmann