Out of the Present Crisis: Rediscovering Improvement in the New Economy

This book provides an up-to-date and proven roadmap for success with continuous and sustainable improvement in today's economy for all industries: public and private corporations, hospitals, financial services, airlines, and federal, state, and local governments. It presents information with a focus on leadership, strategy, sustainable infrastructure, and other critical success factors that actually create the cultural standard and foundation for successful continuous improvement. This book is designed to be a quick reference on the fundamentals of getting continuous improvement right within the complexities of the new economy. Contents of the book are based on the authors' real life experiences with organizations who achieved breakthroughs in operating performance and cultural transformation through successful and sustainable improvement.