People Styles at Work... and Beyond : Making

Why is it so hard to work well with some people? People Styles at Work...and Beyond presents a comprehensive, practical, and proven method readers can use to: ¿ recognize how they come across to other coworkers ¿ read others¿ body language and behavior to identify the best ways to work with them ¿ make small adjustments that will dramatically increase the quality and productivity of their interactions ¿ find common ground with different people while retaining their individuality ¿ relate less defensively and more effectively¿no matter how others act The book reveals the strengths and weaknesses of four different people styles, providing practical techniques that work both on the job and off. Now including all new material on personal relationships, parenting, and more, this is the ultimate guide anyone can use to enhance even the most difficult relationships. Robert Bolton and Dorothy Grover Bolton (Cazenovia, N.Y) are co-founders of Ridge Associates, which specializes in people skills training, leadership development, interpersonal communication, and performance management. Their training and coaching clients include many Fortune 500 companies and executives. They are the authors of Social Style, Management Style.

ROBERT BOLTON and DOROTHY GROVER BOLTON (Cazenovia, N.Y) are co-founders of Ridge

Associates, which specializes in people skills training, leadership development,

interpersonal communication, and performance management. Their training and

coaching clients include many Fortune 500 companies and executives. They are the

authors of Social Style, Management Style.

Introduction	p. 1
Understanding Yourself and Others
No Wonder We Have People Problems	p. 7
People Are More Predictable than You Might Think	p. 16
What's Your Style?	p. 24
Two Keys to Understanding People	p. 28
See Yourself as Others See You	p. 38
The Driving Style and the Expressive Style	p. 43
The Amiable Style and the Analytical Style	p. 54
Make the Most of Your Gifts	p. 63
Backup Styles: Extreme, Inappropriate, and Inflexible Behavior	p. 72
Coping with Backup Behavior	p. 82
Style Flex: A Key to Improved Relationships
The Style Flex Solution to People Differences	p. 91
Four Steps to Better Relationships	p. 99
How to Identify Someone's Style	p. 107
Flexing in Special Situations	p. 117
Three Keys to Good Relationships	p. 127
People Styles and Family Relationships
The Art of Loving Someone Very Different from Yourself	p. 137
Style-Based Parenting	p. 147
Appendices
For Amiables Only: How to Flex to Each Style	p. 155
For Drivers Only: How to Flex to Each Style	p. 169
For Expressives Only: How to Flex to Each Style	p. 187
For Analyticals Only: How to Flex to Each Style	p. 202
Bibliography	p. 219
Index	p. 225
Table of Contents provided by Ingram. All Rights Reserved.

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People Styles at Work... and Beyond : Making Bad Relationships Good and Good Relationships Better

Summary

Author Biography

Table of Contents

Supplemental Materials