Perfect Phrases for Managing Your Small Business

The Right Phrase for Every Situation . . . Every Time!As a small business owner, you may find yourself overwhelmed with endless chores, decisions, and day-to-day responsibilities. Communicating clearly with everyone from vendors to employees is critical to your success.PerfectPhrases for Managing Your Small Businessprovides the phrases you'll need to take charge, perform your tasks, and succeed in these trying times. Inside you'll find: Hundreds of quick, ready-to-use concepts and phrases for nearly every business situation Targeted coverage on topics, from starting your business to hiring and motivating employees to dealing with challenging customer situations How to market and sell your products and services

Robert Bacal is the best-selling author of Perfect Phrases for Performance Reviews who owns his own consulting firm. He has presented and offered training at a number of prestigious conferences, and has presented for human resource associations, the U.S. Department of Transport, and at several conferences on performance management..