Perfect Phrases for Performance Reviews

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ISBN: 9780071408387 | 007140838X
Cover: Paperback
Copyright: 11/11/2002

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Hands-on help for quicklyshy;shy;and persuasivelyshy;shy;writing company-mandated performance appraisalsWriting performance appraisals is one of the most difficult and time-consuming tasks managers face.Perfect Phrases for Performance Reviewssimplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example: "Sets priorities well" "Misses important deadlines" "Thorough, reliable, and accurate"All managers and HR professionals will value the book for its: Hundreds of ready-to-use phrases, organized by job skill and performance level Tips for documenting performance issues and conducting face-to-face reviews Easily adapted performance review templates covering five performance levelsWith the wide-ranging assortment of descriptions available in this book, managers will be able to find the perfect terms to help them analyze and understand the work performance of each person they work with.

Preface	p. xiii
Background for Conducting Performance Reviews	p. 1
How to Plan, Conduct, and Write a Performance Review	p. 3
Setting Performance Goals	p. 4
Documenting Critical Incidents and Significant Behaviors	p. 7
Common Performance Review Errors	p. 9
Legal Issues	p. 12
Conducting the Review	p. 13
Making the Session Go Smoothly	p. 18
How to Talk About Salary	p. 20
Perfect Phrases for Performance Reviews	p. 20
Examples of Forms for Performance Reviews	p. 23
Perfect Phrases for Performance Appraisal	p. 33
Topics Listed Alphabetically
Accuracy	p. 41
Administrative Skills	p. 42
Analytic Skills	p. 44
Appraisal and Evaluation Skills	p. 46
Attendance	p. 48
Attitude or Approach to Work	p. 50
Coaching	p. 52
Communication Skills, Verbal	p. 54
Communication Skills, Written	p. 56
Computer Skills	p. 58
Conflict Management	p. 60
Cooperation	p. 62
Cost Cutting	p. 64
Creativity	p. 65
Customer Relations	p. 67
Data Entry	p. 69
Deadlines, Ability to Meet	p. 71
Decision Making	p. 72
Dedication to Job/Work	p. 74
Delegation	p. 76
Dependability	p. 78
Development of Subordinates	p. 80
Equal Opportunity/Diversity	p. 82
Ethical Behavior	p. 84
Feedback, Receiving and Giving	p. 86
Financial Management	p. 88
Flexibility	p. 90
General Job Skills	p. 91
Goal Achievement	p. 93
Goal and Objective Setting	p. 94
Grooming and Appearance	p. 96
Initiative	p. 98
Interpersonal Skills	p. 100
Judgment	p. 102
Knowledge of Company Processes	p. 104
Knowledge of Job	p. 105
Leadership Skills	p. 107
Listening Skills	p. 110
Long-Range Planning	p. 111
Management Control	p. 112
Management Skills	p. 114
Managing Details	p. 116
Managing Expenses	p. 117
Mechanical Skills	p. 118
Multi-Tasking	p. 120
Negotiating Skills	p. 122
Organizing Skills	p. 124
Orientation to Work	p. 125
Participative Management	p. 126
Personal Growth	p. 127
Persuasiveness	p. 128
Phone Skills	p. 130
Physical Abilities	p. 132
Planning and Scheduling	p. 133
Political Skills	p. 134
Potential for Advancement	p. 136
Problem Solving	p. 137
Productivity	p. 139
Product Knowledge	p. 141
Professionalism	p. 143
Programming Skills	p. 144
Project Management	p. 146
Quality Management	p. 148
Quality of Work	p. 150
Quantity of Work	p. 152
Research Abilities	p. 153
Resource Use	p. 154
Safety	p. 155
Sales Ability	p. 157
Stress, Ability to Work Under	p. 159
Supervisory Skills	p. 161
Teamwork	p. 163
Technical Skills	p. 165
Time Management Skills	p. 167
Topics by Job Category
General Job Skills/Traits
Accuracy	p. 41
Administrative Skills	p. 42
Attendance	p. 48
Customer Relations	p. 67
General Job Skills	p. 91
Interpersonal Skills	p. 100
Judgment	p. 102
Knowledge of Company Processes	p. 104
Knowledge of Job	p. 105
Productivity	p. 139
Safety	p. 155
Stress, Ability to Work Under	p. 159
Technical Skills
Analytic Skills	p. 44
Computer Skills	p. 58
Data Entry	p. 69
Mechanical Skills	p. 118
Problem Solving	p. 137
Product Knowledge	p. 141
Programming Skills	p. 144
Research Abilities	p. 153
Technical Skills	p. 165
Productivity
Cost Cutting	p. 64
Deadlines, Ability to Meet	p. 71
Decision Making	p. 72
Financial Management	p. 88
Goal Achievement	p. 93
Goal and Objective Setting	p. 94
Long-Range Planning	p. 111
Managing Details	p. 116
Organizing Skills	p. 124
Productivity	p. 139
Project Management	p. 146
Quality Management	p. 148
Quality of Work	p. 150
Quantity of Work	p. 152
Resource Use	p. 154
Sales Ability	p. 157
Time Management Skills	p. 167
Management/Leadership/Supervisory
Appraisal and Evaluation Skills	p. 46
Coaching	p. 52
Delegation	p. 76
Development of Subordinates	p. 80
Equal Opportunity/Diversity	p. 82
Leadership Skills	p. 107
Management Control
Management Skills	p. 114
Managing Expenses	p. 117
Participative Management	p. 126
Planning and Scheduling	p. 133
Supervisory Skills	p. 161
Communications/Interpersonal
Communication Skills, Verbal	p. 54
Communication Skills, Written	p. 56
Conflict Management	p. 60
Feedback, Receiving and Giving	p. 86
Listening Skills	p. 110
Negotiating Skills	p. 122
Phone Skills	p. 130
Political Skills	p. 134
Teamwork	p. 163
Personal Qualities/Characteristics
Attitude or Approach to Work	p. 50
Cooperation	p. 62
Creativity	p. 65
Dedication to Job/Work	p. 74
Dependability	p. 78
Ethical Behavior	p. 84
Flexibility	p. 90
Grooming and Appearance	p. 96
Initiative	p. 98
Orientation to Work	p. 125
Personal Growth	p. 127
Persuasiveness	p. 128
Physical Abilities	p. 132
Potential for Advancement	p. 136
Professionalism	p. 143
Ten Mistakes Managers Make When Conducting Performance Appraisals	p. 169
Seven Mistakes Employees Make During Performance Appraisals	p. 173
Table of Contents provided by Syndetics. All Rights Reserved.

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Perfect Phrases for Performance Reviews

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Perfect Phrases for Performance Reviews

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Author Biography

Table of Contents

Supplemental Materials

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