Performance HUBS

Written for working professionals, this book explains what a performance hub is and what it is made of. The author describes the four key headings under which a performance hub is configured, including organization, situation, complication, and resolution. This book demonstrates how to cascade the right metrics throughout all levels of the business and drive the appropriate corrective action at the right level of the organization and shows how to link continuous improvement activity to address the primary issues affecting performance. It provides the clarity needed to make systematic Continuous Improvement a habitual routine within a team. A CD-ROM is included upon purchase.