Performance Management

PART I: STRATEGIC AND GENERAL CONSIDERATIONS   

Chapter 1: Performance Management and Reward Systems in Context   

Chapter 2: Performance Management Process   

Chapter 3: Performance Management and Strategic Planning   

PART II: SYSTEM IMPLEMENTATION   

Chapter 4: Defining Performance and Choosing a Measurement Approach   

Chapter 5: Measuring Results and Behaviors   

Chapter 6: Gathering Performance Information   

Chapter 7: Implementing a Performance Management System   

PART III: EMPLOYEE DEVELOPMENT   

Chapter 8: Performance Management and Employee Development   

Chapter 9: Performance Management Skills   

PART IV: REWARD SYSTEMS, LEGAL ISSUES, AND TEAM PERFORM-ANCE MANAGEMENT   

Chapter 10: Reward Systems and Legal Issues   

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