PHR Exam Prep Pearson uCertify Course and Exam Prep Bundle
, by Winterfield, Cathy- ISBN: 9780789757272 | 0789757273
- Cover: Package
- Copyright: 9/27/2016
Welcome to the PHR Exam Prep Pearson uCertify Course and Exam Prep Bundle
PHR uCertify Course is an easy-to-use online course that allows you to assess your readiness and teaches you what you need to know to pass the PHR exam.
Master all of the PHR exam prep in the framework of PHR Exam Prep: Professional in Human Resources, 3rd Edition interactive eBook. The interactive eBook includes informative text, tables, step-by-step lists, images, video, interactive exercises, glossary flash cards, and review activities.
Gauge your readiness with a pre-assessment exam with questions specifically designed to identify your deficiencies. Then after you have worked through the course material practice with two complete exam simulations to see if you are ready or where you need to study more. In total there are over 350 practice questions.
All of the content—the complete Exam Prep, the 1+ hours of video instruction, the practice questions, and the exercises—is focused around the PHR exam prep.
Use the PHR Exam Prep to Score Higher on the PHR® Exam!
We provide you with the proven study tools and expert insight that will help you score higher on your exam
- · Study Tips like the advice and instruction that a personal tutor might provide
- · Notes, Tips, and Cautions provide you with hints and strategies that will help you reduce your mistakes on the exam
- · Comprehensive discussion of all six functional areas covered on the PHR Exam
- · Practice Questions that include detailed explanations of correct and incorrect answers—so you can learn the material from your success and mistakes
COMPREHENSIVE! Succeed with comprehensive learning and practice tests
- Master the PHR exam materials in all six tested functional areas
- Prepare with a comprehensive practice test
- Analyze your test readiness and areas for further study with topic-focused chapter tests
- CD-ROM–based practice exam includes an interactive test engine for a meaningful exam experience with 175 questions
- Learn important test-taking strategies to maximize your score and diminish your anxiety
Pearson IT Certification Practice Test
The CD-ROM–based practice exam includes an interactive test engine for a realistic exam experience with 175 questions.
Includes Exclusive Offer for 70% Off Premium Edition eBook and Practice Test
CATHY LEE PANTANO WINTERFIELD, MBA, MSHE, SPHR, ACC, is President of NovaCore Performance Solutions, a firm dedicated to enhancing individual and team workplace performance. She has more than 25 years of experience in HR, training, consulting, management, and coaching for businesses, non-profits, and governmental entities. She previously served as Director of Human Resource Management Programs for Cornell University’s School of Industrial and Labor Relations. Winterfield has presented on many HR and management development topics, and co-authored more than a dozen online courses in these fields. Her books include Performance Appraisals and Mission-Driven Interviewing, as well as the Pearson IT Certification books SPHR Exam Prep, Third Edition, PHR/SPHR Quick Reference, and every edition of PHR Exam Prep. She is a member of SHRM, ASTD, and the International Coach Federation.
Introduction.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1: Business Management and Strategy (BM & S).. . . . . . . . . . . . . . . . . . . . . . . 1
The Evolving Role of HR.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Environmental Scanning: An External Perspective.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Organizational Structure and HR.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Legislative Framework, Considerations, and Opportunities.. . . . . . . . . . . . . . . . . . . . 29
Strategic Planning.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Leadership Concepts.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter Summary.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Apply Your Knowledge.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 2: Workforce Planning and Employment. . . . . . . . . . . . . . . . . . . . . .. . . 57
Relevant Laws and Executive Orders.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Relevant Case Law. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Legal Concepts/Definitions Relevant to Workplace Planning and Employment. . . . 86
Recruiting Candidates.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
The Selection Process.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Employment: Extending the Offer.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Onboarding.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Termination: The End of the Employment Life Cycle…or Is It?.. . . . . . . . . . . . . . 136
Exit Interviews.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Severance Packages.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Affirmative Action Plans.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Compensation and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Documentation Strategies for HR Professionals.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Chapter Summary.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Key Terms.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Apply Your Knowledge.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Chapter 3: Human Resource Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Understanding HR-Related Laws. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
ADDIE: An Overview.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Training.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Career Development.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Leadership Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Performance Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Coaching and Mentoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Chapter Summary.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Apply Your Knowledge.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Chapter 4: Compensation and Benefits.. . . . . . . . . . . . .. . . . . . . 223
Worker’s Compensation.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Compensation: Building and Using Pay Structures.. . . . . . . . . . . . . . . . . . . . . . . . . . 261
Compensation: Job Evaluation.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Market Pricing.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Chapter Summary.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Apply Your Knowledge.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Chapter 5: Employee and Labor Relations. . . . . . . . . . . . . . . . . . . . . . 291
Laws Governing Employee Relations and Labor Relations. . . . . . . . . . . . . . . . . . . . 292
Employee Input.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Employee Involvement and Employee Communication.. . . . . . . . . . . . . . . . . . . . . . 306
Measuring Employee Relations Initiatives.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Employee Handbooks.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Progressive Discipline as Employee Relations.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Contract Administration.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Unions.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Collective Bargaining: The Process.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Collective Bargaining Agreements.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Chapter Summary.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Apply Your Knowledge.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Chapter 6: Risk Management. . . . . . . . . . . . . . .. . . . . . . 361
Key Legislation.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Occupational Health.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Safety.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Chapter Summary.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Apply Your Knowledge.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Practice Exam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . 407
Answers to Practice Exam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
Glossary.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
A ppendix A: OSHA Forms for Recording Work-Related Injuries and Illnesses.. . . . . . . . . . . 529
Appendix B: OSHA Fact Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543
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