A Practical Guide to Job Analysis

This book provides the reader with a context for understanding the importance of doing a proper job analysis together with a step-by-step guide to conducting such an analysis. One unique element of this guide is a series of eight templates that provide the basis for conducting job analyses for eight different levels of job families, from the entry-level to the senior manager/ executive. HR professionals or line managers can readily use these templates with confidence that they have the necessary tools as well as the understanding of the context of this process. The templates or instruments necessary to complete each of the elements of a thorough job analysis are provided in an appendix and is available from the bookrs"s landing page that easily can be customized for use in doing a job analysis.

Erich P. Prien, Ph.D., is an industrial/organizational psychologist specializing in the development, standardization, and application of psychological tests. He is the founder and president of Performance Management Press.

Leonard D. Goodstein, Ph.D., is a consulting psychologist specializing personality assessment. He is a principal with Professional Assessment Service and Solutions.

Jeanette Goodstein, Ph.D., is an organizational consultant and writer specializing in working with governmental and non-profit organizations. She is the co-author of the award-winning Who's Driving Your Bus and Applied Strategic Planning: The Consultant's Tool Kit.

Louis G. Gamble, Jr., Ed. D., is a consultant and entrepreneur specializing in the application of information technology to organizational change. He is a principal with Inclusive Marketing Consultants, LLC.

Preface	p. xi
An Introduction to Job Analysis	p. 1
Why Do We Analyze Jobs?
The Hiring Process
The Human Capital Life Cycle
Job Analysis
Recruitment
Screening
Final Selection
Job Orientation
Training and Development
What Is a Job Analysis?	p. 11
Defining Job Analysis
Applications of Job Analyses
Recruitment
Candidate Selection
Employee Training and Development
Performance Management
Organizational Management and Planning
Litigation Protection
Elements of a Job Analysis
Work Activity (WA)
Knowledge, Skills, and Ability (KSA)
Levels of Job Performance
Workplace Characteristics
How to Conduct a Job Analysis	p. 27
Methods of Job Analysis
Self-Reports
Direct Observations
Interviews
Document Reviews
Questionnaires and Surveys
Caveats and Cautions
Changes Over Time
Low Accuracy
Lack of Stability
The Job Analysis Templates	p. 39
The Development of the Templates
Eight Templates for Job Analysis
Entry-Level Job Analysis Template (Appendix B)
Production Operations Job Analysis Template (Appendix C)
Clerical Job Analysis Template (Appendix D)
Sales and Sales Management Job Analysis Template (Appendix E)
Clerical/Administrative Services Job Analysis Template (Appendix F)
Professional Administrative Job Analysis Template (Appendix G)
Supervisory/First-Line Manager Job Analysis Template (Appendix H)
Senior Management/Executive Job Analysis Template (Appendix I)
Using the Templates
Completing the Summary Forms
Summary of Work Activity Importance Ratings
The Workplace Characteristics Profile	p. 53
Organizational Culture and Climate
Organizational Culture
Organizational Climate
The Workplace Characteristics Profile
Developing the WCP
Administering the WCP
Interpreting the WCP
Establishing Job Performance Levels	p. 63
Competencies and Jobs
The Uses of Job Performance Data
Recruitment
Creating Career Ladders
Evaluating Organizational Performance
Improving Organizational Performance
Methods for Measuring Job Performance
Objective Measures
Subjective Measures
Problems with Performance Ratings
Behaviorally Anchored Rating Scales (BARS)
How to Implement the BARS Method
A Recommended Shortcut
Applying the BARS Method
BARS and the Hierarchy of Jobs
Concerns About BARS
A Summary of the Job Analysis Process
References	p. 85
Appendices*
Sample Job Description	p. 89
Entry-Level Job Analysis Templates	p. 93
Production Operations Job Analysis Templates	p. 105
Clerical Job Analysis Templates	p. 121
Sales and Sales management Job Analysis Templates	p. 135
Clerical/Administrative Services Job Analysis Templates	p. 151
Professional Administrative Job Analysis Templates	p. 169
Supervisor/First-Line Manager Job Analysis Template	p. 183
Senior Management/Executive Job Analysis Templates	p. 195
Summary of Importance of Work Activities and Competencies	p. 215
Workplace Characteristics Profile	p. 249
Index	p. 259
About the Authors	p. 265
Table of Contents provided by Ingram. All Rights Reserved.

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A Practical Guide to Job Analysis

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Summary

Author Biography

Table of Contents

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