Prescription for Lasting Success Leadership Strategies to Diagnose Problems and Transform Your Organization

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ISBN: 9781118241424 | 1118241428
Cover: Hardcover
Copyright: 8/7/2012

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Building a strong business doesn't simply come from a compelling idea or unique business model. Lasting success is propelled by effective leadership. Leading From the Inside Out: How Purpose, Passion, Planning, and People Can Transform Your Organization presents a unique approach to leadership development and organizational transformation that is based on four levels of assessment and focused change. Author Susan Reynolds, MD, PhD presents leadership development tools and organizational change strategies that can help leaders improve their own leadership capabilities while transforming their organizations. The book shows how Dr. Reynolds' 4 Ps model of strategic transformation, which focuses sequentially on Purpose, Passion, Planning, and People, can be used by individual leaders seeking to increase their effectiveness as well as by organizations undergoing significant business or organizational transformation. Meaningful change must come from within. The book addresses how the 4 Ps model can be used to achieve peak performance in the workplace and maintain it over an extended period of time.

Acknowledgments	p. xi
Introduction	p. 1
Looking Beyond the Chief Complaint	p. 5
What is Success?	p. 8
The Diagnosis from Outside-In: Assessing Your Organization	p. 11
Introducing the 4-Ps Model for Strategic Transformation	p. 13
Defining the 4 Ps of Organizational Transformation	p. 14
Building a Dynamic Organization	p. 17
Diagnosing Organizations from Outside-In	p. 17
Looking Within an Organization	p. 19
The 4 Ps for Organizational Transformation	p. 20
The Success of Apple	p. 23
Diagnosing and Treating	p. 25
The 4 Ps and Effective Leadership: Assessing Your Leadership Style	p. 27
Defining the Four Aspects of Personal Health	p. 28
Leadership and Health	p. 29
The 4 Ps and Organizational Transformation: Assessing Your Organization	p. 35
Look Beyond the Chief Complaint	p. 38
Lasting Success	p. 40
The Treatment from Inside Out: Transforming Your Organization	p. 43
Realigning Your Organization's Purpose and Core Values	p. 45
Core Purpose: The Mission Statement	p. 46
The Netflix Story: Changing Its Core Purpose	p. 48
Core Values	p. 50
Core Values Gone Awry: The Wall Street Debacle	p. 51
Core Values as Guideposts for Success: The Story of Zappos	p. 52
Evolving Missions: Assessing Your Market	p. 53
Personal Mission Statements	p. 55
Changes in the Healthcare Industry	p. 56
Restoring Passion in the Workplace	p. 61
The Effect of a Positive Attitude	p. 62
The Effect of Negative Emotions	p. 64
The Biochemistry of Emotion	p. 65
Releasing Negative Emotions	p. 66
Dealing with Boredom	p. 66
Resolving Anger	p. 68
Dispelling Fear	p. 69
Recognizing Burnout	p. 72
The Power of Positive Emotions	p. 72
The Power of Caring	p. 75
Passion in the Workplace	p. 75
Creating and Communicating a Compelling Organizational Vision	p. 79
The Importance of Vision in an Organization	p. 81
Where Does Vision Come From?	p. 83
Creating an Organizational Vision	p. 85
Guided Imagery Exercise	p. 86
Vision and Creative Problem Solving: Improving Patient Satisfaction in the Emergency Department	p. 89
Communicating and Creating Buy-In to Your Vision	p. 90
Connecting with Your Audience	p. 90
Listening	p. 91
Building Rapport	p. 94
Neuro-Linguistic Programming (NLP)	p. 96
Are You Visual, Auditory, or Kinesthetic?	p. 98
NLP Mismatch	p. 100
Leading with Vision: The Story of Meriter Medical Group	p. 101
Developing a Strategic Plan for Organizational Transformation	p. 105
Internal and External Organizational Analysis	p. 106
Goal Setting	p. 107
The Working-Backwards Process	p. 108
Developing Three to Five Specific Organizational Goals	p. 109
Developing Two to Four Specific Objectives for Each Goal	p. 110
Time: Create a Timeline for Each Step	p. 110
Talent: Build Your Team	p. 115
Treasure: Determine What Resources You Need	p. 115
Do a Reality Check	p. 116
Prioritizing Goals and Objectives	p. 116
Remain Open to New Opportunities	p. 117
Telling Others about Your Goals-A Word of Caution	p. 118
Create a Feedback Loop to Assess Your Progress on a Quarterly Basis, and Adjust Your Plan Accordingly	p. 119
Reward Your Team for Reaching Milestones	p. 119
Personal Strategic Planning	p. 120
Developing People, Transforming Your Culture	p. 123
The Value of the Right Human Capital	p. 124
Motivating Others	p. 126
Coaching to Improve Performance	p. 127
Mentoring Generation Y	p. 130
Building an Effective Team	p. 132
Invest in People	p. 135
The Power of Rewards	p. 136
Physical Assets	p. 137
Making Success Last: The 5th P, Perseverance	p. 141
The 5th P: Perseverance	p. 142
Elements of Perseverance	p. 145
The Importance of Renewal	p. 147
Building versus Maintaining	p. 149
The Time Frame Challenge	p. 150
Perseverance in Business	p. 150
Assessing Perseverance	p. 152
Personal Perseverance Scale	p. 153
Organizational Perseverance Scale	p. 153
Improving Commitment	p. 153
Improving Focus	p. 154
Improving Endurance	p. 154
Improving Renewal	p. 155
The Final Prescription: A Strategic Transformation Summit	p. 157
Putting All 5 Ps Together	p. 158
Pre-Summit Preparation	p. 159
Step 1: Choose the Right People to Participate in the Summit	p. 159
Step 2: Do an Environmental Scan	p. 159
Step 3: Do a SWOT Analysis. Identify Key Issues that Need to be Addressed	p. 160
Step 4: Complete an Organizational Health Assessment	p. 160
The 5 Ps Summit	p. 161
Introduction: Give an Overview of the 5 Ps Process	p. 161
The 1stP: Purpose and Core Values	p. 161
The 2nd P: Passion	p. 162
The 3rd P: Planning-Part 1: Vision	p. 163
The 3rd P: Planning-Part 2: Setting Goals and Objectives	p. 164
The 4th P: People and Physical Assets	p. 165
The 5th P: Perseverance	p. 167
An Organization in Transformation: The California Medical Association	p. 169
Transforming Your Organization	p. 172
Personal Health Assessment	p. 175
Personal Health Assessment	p. 176
Person: Physical Health	p. 176
Planning: Mental Health	p. 177
Passion: Emotional Health	p. 178
Purpose: Spiritual Health	p. 179
Total Health Assessment Score	p. 180
Interpretation of Scores	p. 180
Person: Physical Health	p. 180
Planning: Mental Health	p. 181
Passion: Emotional Health	p. 181
Purpose: Spiritual Health	p. 182
Total Health	p. 183
Organizational Health Assessment	p. 185
Organizational Health Assessment	p. 186
People and Physical Assets	p. 186
Planning	p. 187
Passion	p. 188
Purpose	p. 189
Total Organizational Health Assessment Score	p. 190
Interpretation of Scores	p. 190
People and Physical Assets	p. 190
Planning	p. 191
Passion	p. 191
Purpose	p. 192
Total Organizational Health	p. 193
Notes	p. 195
About the Author	p. 203
Index	p. 205
Table of Contents provided by Ingram. All Rights Reserved.

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Prescription for Lasting Success Leadership Strategies to Diagnose Problems and Transform Your Organization

Summary

Author Biography

Table of Contents

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Prescription for Lasting Success Leadership Strategies to Diagnose Problems and Transform Your Organization

Summary

Author Biography

Table of Contents

Supplemental Materials

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