Psychology Applied to Work
, by Muchinsky, Paul M.
- ISBN: 9780534338763 | 0534338763
- Cover: Hardcover
- Copyright: 7/1/1996
Muchinsky now discusses the social, cultural, and structural changes affecting business and the workplace, as well as their impact on employers and employees.
| The Foundations of Industrial/Organizational (I/O) Psychology | p. 1 |
| The Historical Background of I/O Psychology | p. 3 |
| Industrial/Organizational Psychology | p. 4 |
| Licensing and Certification of Psychologists | p. 7 |
| The History of I/O Psychology | p. 8 |
| Cross-Cultural I/O Psychology | p. 20 |
| The Mandate of I/O Psychology | p. 21 |
| Research Methods in I/O Psychology | p. 23 |
| The Empirical Research Process | p. 24 |
| Ethical Problems in Research | p. 50 |
| Research in Industry | p. 52 |
| Case Study: How Should I Study This? | p. 54 |
| Info Trac Articles | p. 56 |
| Personnel Psychology | p. 57 |
| Criteria: Standards for Decision Making | p. 59 |
| Conceptual Versus Actual Criteria | p. 61 |
| Criterion Deficiency, Relevance, and Contamination | p. 62 |
| Criterion Development | p. 64 |
| Job Analysis | p. 66 |
| Job Evaluation | p. 77 |
| Job Performance Criteria | p. 82 |
| Expanding Our View of Criteria | p. 88 |
| Concluding Comments | p. 89 |
| Case Study: Who Gets the Scholarship? | p. 90 |
| Info Trac Articles | p. 91 |
| Predictors: Psychological Assessments | p. 93 |
| Assessing the Quality of Predictors | p. 94 |
| Psychological Tests and Inventories | p. 100 |
| Ethical Standards in Testing | p. 102 |
| Sources of Information About Testing | p. 103 |
| Test Content | p. 103 |
| Interviews | p. 114 |
| Assessment Centers | p. 116 |
| Work Samples and Situational Exercises | p. 119 |
| Biographical Information | p. 121 |
| Letters of Recommendation | p. 123 |
| New and Controversial Methods of Assessment | p. 125 |
| Overview and Evaluation of Predictors | p. 129 |
| Case Study: How do We Hire Police Officers? | p. 131 |
| Info Trac Articles | p. 132 |
| Personnel Decisions | p. 134 |
| The Legal Context for Personnel Decisions | p. 135 |
| Recruitment | p. 140 |
| A Model of Personnel Decisions | p. 144 |
| Regression Analysis | p. 145 |
| Validity Generalization | p. 150 |
| Selection | p. 152 |
| Test Utility and Organizational Efficiency | p. 164 |
| Placement and Classification | p. 165 |
| Case Study: Just Give Me a Chance | p. 167 |
| Info Trac Articles | p. 169 |
| Training and Development | p. 170 |
| Learning and Task Performance | p. 172 |
| The Strategic Value of Training and Development | p. 173 |
| The Pretraining Environment | p. 174 |
| Assessing Training Needs | p. 175 |
| Methods and Techniques of Training | p. 179 |
| Management Development Issues | p. 187 |
| The Posttraining Environment | p. 197 |
| Evaluation Criteria of Training Programs | p. 198 |
| Case Study: Train or Select? | p. 202 |
| Info Trac Articles | p. 203 |
| Performance Appraisal | p. 205 |
| Using the Results of Performance Appraisals | p. 207 |
| Performance Appraisal and the Law | p. 210 |
| Sources of Performance Appraisal Information | p. 211 |
| Rater Training | p. 223 |
| Rater Motivation | p. 224 |
| Contextual Performance | p. 226 |
| Self- and Peer Appraisals | p. 227 |
| Feedback of Appraisal Information to Employees | p. 229 |
| Concluding Comments | p. 231 |
| Case Study: What Do You Do with Poor Performers? | p. 232 |
| Info Trac Articles | p. 233 |
| Organizational Psychology | p. 235 |
| Organizations and Work Teams | p. 237 |
| Three Theories of Organizations | p. 238 |
| Organizational Structure | p. 244 |
| Components of Social Systems | p. 252 |
| Work Teams | p. 258 |
| Concluding Comments | p. 266 |
| Case Study: Should We Use Work Teams? | p. 267 |
| Info Trac Articles | p. 268 |
| Organizational Attitudes and Behavior | p. 270 |
| Employee Attitudes | p. 271 |
| Organizational Justice | p. 275 |
| A Taxonomy of Justice Classes | p. 279 |
| Organizational Citizenship Behavior | p. 281 |
| The Psychological Contract | p. 284 |
| Individual Responses to Downsizing | p. 289 |
| The Psychology of Mergers and Acquisitions | p. 292 |
| Antisocial Behavior in the Workplace | p. 295 |
| Concluding Comments | p. 298 |
| Case Study: Where Should the Ax Fall? | p. 299 |
| Info Trac Articles | p. 301 |
| Stress and Well-Being at Work | p. 302 |
| Environmental Influences on Mental Health | p. 303 |
| The Concept of Mental Health | p. 305 |
| Work Stress | p. 307 |
| Work/Family Conflict | p. 314 |
| Dual-Career Families | p. 320 |
| The Psychological Effects of Unemployment | p. 322 |
| Concluding Comments | p. 326 |
| Case Study: Two Siblings, Two Lifestyles | p. 327 |
| Info Trac Articles | p. 328 |
| Work Motivation | p. 330 |
| Five Critical Concepts in Motivation | p. 331 |
| Work Motivation Theories | p. 332 |
| Overview and Synthesis of Work Motivation Theories | p. 354 |
| The Application of Motivational Strategies | p. 358 |
| Case Study: What to Do with Harry? | p. 359 |
| Info Trac Articles | p. 361 |
| Leadership | p. 362 |
| Major Topics in Leadership Research | p. 363 |
| Theoretical Approaches to Leadership | p. 366 |
| Transformational and Charismatic Leadership | p. 379 |
| The Implicit Leadership Theory | p. 382 |
| Substitutes for Leadership | p. 383 |
| Points of Convergence Among Approaches | p. 384 |
| Cross-Cultural Leadership Issues | p. 386 |
| Diversity Issues in Leadership | p. 387 |
| Concluding Comments | p. 388 |
| Case Study: Which Direction Should We Follow? | p. 389 |
| Info Trac Articles | p. 390 |
| The Work Environment | p. 393 |
| Job Design and Organization Development: Creating High-Performance Organizations | p. 395 |
| To Alter the Worker or Workplace? | p. 396 |
| Job Design | p. 397 |
| Effectiveness of Job Redesign Programs | p. 402 |
| Organizational Implications of Job Redesign | p. 403 |
| Organization Development (OD) | p. 405 |
| Empowerment | p. 414 |
| Major OD Interventions | p. 415 |
| Empirical OD Research | p. 421 |
| Values and Ethics in OD | p. 423 |
| Case Study: How Do I Create Teamwork? | p. 426 |
| Info Trac Articles | p. 427 |
| Union/Management Relations | p. 429 |
| What Is a Union? | p. 430 |
| Unions as Organizations | p. 433 |
| The Formation of a Union | p. 433 |
| The Labor Contract | p. 435 |
| Influence of Unions on Nonunionized Companies | p. 445 |
| Behavioral Research on Union/Management Relations | p. 445 |
| I/O Psychology and Industrial Relations | p. 450 |
| Concluding Comments | p. 454 |
| Case Study: Should We Let in a Labor Union? | p. 454 |
| Info Trac Articles | p. 456 |
| Ergonomics and Work Conditions | p. 458 |
| Ergonomic Approaches to Work Design | p. 460 |
| Human/Computer Interactions in the Workplace | p. 466 |
| Safety and Accidents | p. 467 |
| Physical Stressors in the Workplace | p. 475 |
| Work Schedules | p. 482 |
| Alcoholism and Drug Abuse in the Workplace | p. 487 |
| Case Study: Will Life Ever Get Back to Normal? | p. 489 |
| Info Trac Articles | p. 491 |
| The Changing Nature of Work | p. 492 |
| Info Trac Articles | p. 503 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
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