The Psychology of Safety Handbook
, by E. Scott Geller
- ISBN: 9781420032567 | 1420032569
- Cover: Nonspecific Binding
- Copyright: 4/19/2016
| Orientation And Alignment | |
| Choosing the Right Approach | |
| Selecting the Best Approach | |
| The Fallacy of Relying on Common Sense | |
| Start with Behavior | |
| Starting with Theory | |
| The Mission Statement | |
| Theory as a Map | |
| Behavior-Based vs. Person-Based Approaches | |
| Paradigm Shifts for Total Safety | |
| The Old Three Es | |
| Three New Es | |
| Shifting Paradigms | |
| Enduring Values | |
| Human Barriers To Safety | |
| The Complexity of People | |
| Fighting Human Nature | |
| Cognitive Failures | |
| Interpersonal Factors | |
| Sensation, Perception, and Perceived Risk | |
| An Example of Selective Sensation or Perception | |
| Perceived Risk | |
| Risk Compensation | |
| Stress vs. Distress | |
| What is Stress? | |
| Identifying Stressors | |
| Coping with Stressors | |
| Attributional Bias | |
| Behavior-Based Psychology | |
| Basic Principles | |
| Primacy of Behavior | |
| Direct Assessment and Evaluation | |
| Intervention by Managers and Peers | |
| Learning from Experience | |
| Defining Critical Behaviors | |
| The DO IT Process | |
| Defining Target Behaviors | |
| Observing Behavior | |
| Two Basic Approaches | |
| Behavioral Safety Analysis | |
| Reducing Behavioral Discrepancy | |
| Behavior-Based Safety Training | |
| Intervention and the Flow of Behavior Change | |
| Behavior-Based Intervention | |
| Intervening with Activators | |
| Principle #1: Specify Behavior | |
| Principle #2: Maintain Salience with Novelty | |
| Principle #3: Vary the Message | |
| Principle #4: Involve the Target Audience | |
| Principle #5: Activate Close to Response Opportunity | |
| Principle #6: Implicate Consequences | |
| Intervening with Consequences | |
| The Power of Consequences | |
| Managing Consequences for Safety | |
| "Dos" and "Don'ts" of Safety Rewards | |
| Intervening as a Behavior-Change Agent | |
| Selecting an Intervention Approach | |
| Intervening as a Safety Coach | |
| The Safety Coaching Process | |
| What Can a Safety Coach Achieve? | |
| Self Appraisal of Coaching Skills | |
| Intervening with Supportive Conversation | |
| The Power of Conversation | |
| The Art of Improving Conversation | |
| Conversation for Safety Management | |
| Recognizing Safety Achievement | |
| Receiving Recognition Well | |
| Quality Safety Celebrations | |
| Choosing the Best Management Conversation | |
| Actively Caring For Safety | |
| Understanding Actively Caring | |
| What is Actively Caring? | |
| The Psychology of Actively Caring | |
| Deciding to Actively Care | |
| A Consequence Analysis of Actively Caring | |
| The Power of Context | |
| The Person-Based Approach to Actively Caring | |
| Actively Caring From the Inside | |
| Measuring Actively Caring States | |
| Theoretical Support for the Actively Caring Model | |
| Research Support for the Actively Caring Model | |
| Actively Caring and Emotional Intelligence | |
| Increasing Actively Caring Behaviors | |
| Enhancing the Actively Caring Person States | |
| The Power of Choice | |
| Directly Increasing Actively Caring Behaviors | |
| The Reciprocity Principle | |
| Commitment and Consistency | |
| Putting It All Together | |
| Promoting High-Performance Teamwork | |
| Paradigm Shifts for Teamwork | |
| When Teams Don't Work Well | |
| Cultivating High-Performance Teamwork | |
| The Developmental Stages of Teamwork | |
| Evaluating for Continuous Improvement | |
| Measuring the Right Stuff | |
| Developing a Comprehensive Evaluation Process | |
| Cooking Numbers for Evaluation | |
| Evaluating Costs and Benefits | |
| You Cannot Measure Everything | |
| Obtaining and Maintaining Involvement | |
| Starting the Process | |
| Cultivating Continuous Support | |
| Overcoming Resistance to Change | |
| Planning for Safety Generalization | |
| Building and Sustaining Momentum | |
| Reviewing the Principles | |
| The 50 Principles | |
| Subject Index | |
| Name Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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