Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780230205833 | 0230205836
- Cover: Hardcover
- Copyright: 11/15/2008
This book is essential for anyone interested in Public Relations in New Europe Whether you are working in PR, studying PR, a journalist dealing with PR, or just interested in this fascinating and fast growing market, this book offers readers a vital insight into how PR works.
TREVOR MORRIS is one of the UK's most senior PR practitioners and since 2005 a Visiting Professor at the University of Westminster in London, where he teaches on a range of postgraduate and undergraduate programs. Formerly Morris was Chief Executive of Chime Communications Public Relations Group, the UK [(and Europe)]'s largest PR group, with some 250 employees. In nearly a quarter of a century in the industry he successfully built a major PR consultancy, worked for numerous major companies and government bodies and alongside most of the key players in contemporary PR. Morris has made countless TV, radio and newspaper appearances and maintains a high profile within the industry.
SIMON GOLDSWORTHY is Senior Lecturer in Public Communication at the University of Westminster, UK. He has a first class honours degree in east European history and has travelled extensively in east and central Europe. He established London's first Master of Arts course in Public Relations and has since added the teaching of Public Relations at undergraduate level. He has lectured to international audiences, including Johns Hopkins University and at the Sorbonne, where he is a Visiting Professor. His UK civil service career included three years at the Central Office of Information and press office work for a number of British Government departments. He has also worked as a PR consultant in the private sector.
SIMON GOLDSWORTHY is Senior Lecturer in Public Communication at the University of Westminster, UK. He has a first class honours degree in east European history and has travelled extensively in east and central Europe. He established London's first Master of Arts course in Public Relations and has since added the teaching of Public Relations at undergraduate level. He has lectured to international audiences, including Johns Hopkins University and at the Sorbonne, where he is a Visiting Professor. His UK civil service career included three years at the Central Office of Information and press office work for a number of British Government departments. He has also worked as a PR consultant in the private sector.
List of illustrations | p. xi |
Preface | p. xiii |
Acknowledgements | p. xvii |
Understanding Public Relations | |
What is Public Relations? | p. 3 |
Lessons from history | p. 7 |
PR and the growth of big business | p. 9 |
PR and politics | p. 10 |
PR and the mass media | p. 10 |
Recent developments | p. 12 |
The structure of the PR industry | p. 15 |
PR and integrated marketing communications | p. 19 |
PR sectors and specialisms | p. 21 |
Corporate PR | p. 21 |
Business-to-business PR | p. 21 |
Financial PR | p. 22 |
Consumer PR | p. 23 |
Lobbying, public affairs, government relations and political consultancy | p. 25 |
Politics and PR | p. 29 |
The not-for-profit sector | p. 30 |
Internal communications | p. 33 |
The reputation of Public Relations | p. 35 |
The Law and Public Relations | p. 39 |
Intellectual property | p. 40 |
Defamation | p. 42 |
Other aspects of the law | p. 43 |
Public Relations ethics | p. 45 |
Problems of enforcement | p. 50 |
A final word on PR ethics | p. 53 |
The academic study of Public Relations | p. 55 |
Strategy and Planning | |
POSTAR, a PR planning aid | p. 59 |
Positioning | p. 60 |
Internal analysis | p. 60 |
External analysis | p. 64 |
Objectives | p. 69 |
SMART objectives | p. 69 |
Strategy | p. 73 |
Audience | p. 73 |
Media | p. 76 |
Message | p. 80 |
Summary | p. 86 |
Methods | p. 87 |
Hard news | p. 89 |
Created or "soft" news | p. 91 |
News events | p. 93 |
Promotional content | p. 94 |
Direct news | p. 95 |
How to be creative | p. 97 |
How to create a creative environment | p. 97 |
How to have a creative attitude | p. 97 |
Rules of brainstorming | p. 98 |
Types of brainstorming | p. 101 |
Turning ideas into activity | p. 103 |
Tactics | p. 107 |
Administration | p. 111 |
Manpower | p. 111 |
Minutes (Time!) | p. 114 |
Money | p. 115 |
Evaluating results | p. 119 |
Output | p. 119 |
Outtake | p. 120 |
Outcome | p. 121 |
Media analysis and evaluation | p. 125 |
Summary | p. 129 |
Crisis management | p. 131 |
Planning for a crisis | p. 132 |
Crisis management strategies | p. 138 |
Tips for media interviews | p. 140 |
Tips for radio | p. 141 |
Tips for TV | p. 141 |
Tips for press conferences | p. 142 |
Creating a socially responsible image | p. 145 |
Skills | |
Dealing with the media | p. 151 |
Newsworthiness | p. 152 |
Timing | p. 153 |
Trading news | p. 155 |
Dealing with hostile stories | p. 156 |
Press releases | p. 159 |
Top tips for writing press releases | p. 161 |
Targeting and timing | p. 163 |
Writing feature articles and opinion pieces | p. 165 |
Top tips | p. 166 |
How to call a journalist | p. 167 |
Prepare | p. 167 |
Bridge | p. 168 |
Taster | p. 168 |
Offer | p. 169 |
Close | p. 169 |
Internal communications | p. 171 |
Top tips | p. 173 |
Each medium has its strengths and weaknesses | p. 174 |
How to make an effective speech or presentation | p. 179 |
Planning | p. 179 |
Structuring | p. 181 |
Preparing | p. 182 |
Persuasive speaking | p. 184 |
Answering questions | p. 186 |
Managing nerves | p. 187 |
Summary | p. 187 |
PR photography and images | p. 189 |
How to plan and run events | p. 193 |
Budgets | p. 194 |
PR skills in the online world | p. 197 |
PR problems in the online world | p. 198 |
Online press offices | p. 201 |
PR people and websites | p. 202 |
Top tips on web design | p. 202 |
Online press releases | p. 205 |
Conversion | p. 206 |
The Future of Public Relations in the New Europe | |
PR growth sectors | p. 211 |
Government affairs or lobbying | p. 213 |
Healthcare | p. 214 |
Financial PR | p. 215 |
Technology PR | p. 216 |
PR for overseas markets | p. 217 |
Factors influencing growth | p. 219 |
Training | p. 219 |
Recruitment | p. 220 |
Trade bodies | p. 220 |
Publications and new media | p. 221 |
The changing media environment | p. 222 |
Development of government PR | p. 225 |
The not-for-profit sector | p. 225 |
Ethics and Corporate Social Responsibility | p. 227 |
The status of PR | p. 228 |
Notes | p. 229 |
Glossary | p. 231 |
Further reading, websites and sources of information | p. 235 |
About the authors | p. 239 |
Index | p. 243 |
Table of Contents provided by Ingram. All Rights Reserved. |
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