The Public Services under Reconstruction: Client experiences, professional practices, managerial control
, by Gastelaars; MarjaNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780415472425 | 0415472423
- Cover: Hardcover
- Copyright: 12/16/2008
This book examines the services in and around the public domain, analysing a number of socio-cultural changes relevant to these services, includingthe rationalising efforts of the New Public Management and the introduction of IT.