Pursuing Excellence in Higher Education Eight Fundamental Challenges

Pursuing Excellence in Higher Education Contributors Ruth Ash, dean, Orlean Bullard Beeson, School of Education and Professional Studies, Samford University Barbara Bender, associate dean, Graduate School-New Brunswick, Rutgers University Robert Berdahl, chancellor, University of California, Berkeley Jean Ann Box, associate dean, Orlean Bullard Beeson School of Education and Professional Studies, Samford University John Byrne, president emeritus, Oregon State University and executive director, Kellogg Commission Christine Haska Cermak, associate provost, Naval Postgraduate School Brian Chabot, professor, ecology and evolutionary biology, Cornell University Mary Sue Coleman, president, University of Michigan Ron Coley, associate vice chancellor, Business and Administrative Services, University of California, Berkeley Stacey Connaughton, assistant professor, communication, Rutgers University Maury Cotter, director, Strategic Planning and Quality Improvement, University of Wisconsin, Madison John Dew, director, Continuous Quality Improvement, University of Alabama Paul Dimond, principal administrative analyst, Business and Administrative Services, University of California, Berkeley Carol Everett, associate director, Office of Planning and Institutional Assessment, Pennsylvania State University Conrado (Bobby) Gempesaw, vice provost, Academic and International Programs, University of Delaware Adolph Haislar, senior associate vice president, Auxiliary Services and Excellence in Higher Education, Miami University W. James Haley, associatevice president, Facilities, Miami University Phyllis Hoffman, director, Center for Organizational Effectiveness (COrE), University of California, Berkeley Francis Lawrence, president emeritus, Rutgers Universi

Dr. Brent D. Ruben is distinguished professor of communication and organizational psychology and executive director of the Center for Organizational Development and Leadership at Rutgers University. He is a member of the Board and founding chairperson of the National Consortium for Continuous Improvement.