SectionI Healthcare Quality Perspectives Chapter1 Healthcare Quality Chapter2 Quality Improvement: Ethics, Standards, Regulatory, Accreditation, and Legal Issues Chapter3 Healthcare Professions Core Competencies to Improve Care Chapter4 Change and Healthcare Delivery SectionII Understanding the Healthcare Environment to Improve Care Chapter5 Entering the Quality Improvement World Chapter6 Patient and Family Engagement in Quality Improvement Chapter7 Quality and Safety: Basic Understanding Chapter8 Setting the Stage for Quality Improvement Chapter9 The Quality Improvement Plan Chapter10 A Toolbox to Monitor, Measure, and Analyze Care Quality SectionIII Ensuring the Healthcare Environment Is Focused on Quality Chapter11 Creating and Sustaining Quality Care: Prevention of Quality Care Problems Chapter12 Nursing Leadership for Quality Improvement
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