The Quick Start Guide to Implementing Force.com

To unleash the full power of force.com in your organization, it is not enough to simply add a system here and there. This alone will not produce the major productivity gains, higher customer satisfaction, new business opportunities, faster time to market, and creative innovation that force.com can enable if fully implemented across the enterprise. The objective of this book is to provide a concise roadmap for taking force.com from pilot to enterprise-wide adoption. It shows how to: * Enable the platform by building a self-service data cloud; exploiting Chatter, the social network; leveraging the built-in mobile capability; and orchestrating applications. * Migrate legacy applications like MS Access and Lotus Notes. * Create a Business IT Resource Center to support force.com in the enterprise. * Address the key implementation decisions that need to be made. * Successfully roll out force.com across the entire organization.