Quicker, Better, Cheaper? : Managing Performance in American Government

, by Forsythe, Dall W.

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ISBN: 9780914341864 | 0914341863
Cover: Paperback
Copyright: 9/1/2001

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Supplemental Materials

Preface

vii

I. Introduction

(34)

Introduction

(14)

Richard P. Nathan

What Types of Performance Information Should be Tracked?

(18)

Harry P. Hatry

II. Performance Management and the Federal Government: Skeptics and Enthusiasts

(142)

Skeptics

Getting Performance Measures to Measure Up

(22)

Allen Schick

The Economics of Performance Incentives in Government with Evidence from a Federal Job Training Program

(40)

Gerald Marschke

Enthusiasts

Implementing GPRA: Progress and Challenges

101

(12)

J. Christopher Mihm

Restoring Government Integrity Through Performance, Results, and Accountability

113

(30)

Virginia L. Thomas

The Social Security Administration and Performance Management

143

(34)

Walter D. Broadnax

Kevin J. Conway

III. Performance Management and the Federalism Challenge

177

(130)

Performance Management: Does It Matter in the New World of Welfare?

179

(28)

L. Kate Boyer

Miriam Wilson

Catherine Lawrence

Federalism and Performance Management: Health Insurance, Food Stamps, and the Take-Up Challenge

207

(38)

James Fossett

Thomas Gais

Frank J. Thompson

Empowerment Zones and the Promise of Accountability

245

(40)

David J. Wright

Intergovernmental Relationships and the Federal Performance Movement

285

(22)

Beryl A. Radin

IV. Performance Management in States and Local Government

307

(176)

Beyond Measurement: Managing for Results in State Government

309

(26)

Patricia W. Ingraham

Donald P. Moynihan

Performance Budgeting in the States

335

(30)

Katherine G. Willoughby

Julia E. Melkers

Getting to Results in Florida

365

(52)

Robert B. Bradley

Geraldo Flowers

Paying for Performance in Public Higher Education

417

(36)

Joseph C. Burke

Performance Management in the New York City: Compstat and the Revolution in Police Management

453

(30)

Dennis C. Smith

William J. Bratton

V. Summing Up

483

(70)

Is the New Obsession with Performance Management Masking the Truth About Social Programs?

485

(34)

Ann B. Blalock

Burt S. Barnow

Pitfalls in Designing and Implementing Performance Management Systems

519

(34)

Dall W. Forsythe

Bibliography

553

(54)

About the Authors

607

(12)

Index

619

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Quicker, Better, Cheaper? : Managing Performance in American Government

Table of Contents

Supplemental Materials