Reengineering Health Care

Reengineering Health Care: Building on CQI kicks off Health Administration Press' newly launched Pioneering Practices series.
In Reengineering Health Care: Building on CQI, the authors discuss the need for today's health care leaders to create a corporate culture that will nurture the quality initiatives required of tomorrow's health care institutions. Through case studies, readers learn the experiences of three leading organizations at different stages of the CQI implementation process.
Chapter topics include: the role of leadership, customer-focused clinical care, decision processes for CQI success, and managing the information explosion.