Residential Construction Performance Guidelines, Contractor Reference, Sixth Edition

• More than 330 guidelines in 13 major construction categories
• New guidelines on crawl spaces, subfloor and joists, windows and glass, plumbing, cabinets, and more
• Glossary of common terms
• Italicized terms throughout for easy identification in the Glossary.

• Help customers understand the basics of a properly constructed home and how it should perform during the warranty period
• Take action to resolve customer concerns before they escalate to complaints
• Exhibit your professionalism by showing that you consistently meet or exceed accepted industry guidelines.

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