Loose-leaf for Retailing Management

SECTION I: THE WORLD OF RETAILING 
Chapter 1: Introduction to the World of Retailing 
Chapter 2: Types of Retailers 
Chapter 3: Digital Retailing 
Chapter 4: Multichannel and Omnichannel Retailing 
Chapter 5: Consumer Behavior 

SECTION II: RETAILING STRATEGY 
Chapter 6: Retail Market Strategy 
Chapter 7: Financial Strategy 
Chapter 8: Retail Locations 
Chapter 9: Retail Site Location
Chapter 10: Information Systems and Supply Chain Management 
Chapter 11: Customer Relationship Management 

SECTION III: MERCHANDISE MANAGEMENT 
Chapter 12: Managing the Merchandise Planning Process
Chapter 13: Buying Merchandise 
Chapter 14: Retail Pricing 
Chapter 15: Retail Communication Mix 

SECTION IV: HUMAN RESOURCES AND STORE MANAGEMENT 
Chapter 16: Human Resources and Managing the Store 
Chapter 17: Store Layout, Design, and Visual Merchandising 
Chapter 18: Customer Service