1 ? An Introduction to Culture Fons Trompenaars and Charles Hampden-Turner SECTION I National Culture and Personal Values 2 ? The One Best Way of Organizing Does Not Exist Fons Trompenaars and Charles Hampden-Turner 3 ? The Meaning of Culture Fons Trompenaars and Charles Hampden-Turner 4 ? Rules and Exceptions Fons Trompenaars and Charles Hampden-Turner 5 ? The Individual and the Group Fons Trompenaars and Charles Hampden-Turner 6 ? Feelings and Relationships Fons Trompenaars and Charles Hampden-Turner 7 ? How Far We Get Involved Fons Trompenaars and Charles Hampden-Turner 8 ? How We Accord Status Fons Trompenaars and Charles Hampden-Turner 9 ? How We Manage Time Fons Trompenaars and Charles Hampden-Turner 10 ? How We Relate to Nature Fons Trompenaars and Charles Hampden-Turner 11 ? Cross-Cultural Competence: Assessment and Diagnosis Fons Trompenaars and Peter Woolliams 12 ? Toward International and Transnational Management Fons Trompenaars and Charles Hampden-Turner
SECTION II Corporate Cultures and Change Management 13 ? National Cultures and Corporate Cultures Fons Trompenaars and Charles Hampden-Turner 14 ? A New Framework for Managing Change Across Cultures Fons Trompenaars and Peter Woolliams 15 ? Your Values for the Next Transformation Fons Trompenaars and Charles Hampden-Turner
SECTION III Reconciling Cultural Dilemmas 16 ? Reconciling Cultural Dilemmas Fons Trompenaars and Charles Hampden-Turner 17 ? When Two Worlds Collide: The Integration of Cultures in a Merger or Acquisition Fons Trompenaars and Peter Woolliams
SECTION IV Culture in Practice 18 ? Creating a Culture of Innovation Fons Trompenaars and Peter Woolliams 19 ? Developing Digital Leaders: The Critical Role of Dilemma Reconciliation Fons Trompenaars and Lucas de Jong de Abril 20 ? Ethics Across Cultures: Did the Pedestrian Die? Fons Trompenaars
APPENDIX A: Supporting Diagnostic Tools and Apps APPENDIX B: Technical Aspects of the Trompenaars’ Databases Peter Woolliams Notes Index
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