Collaborative Intelligence The New Way to Bring Out the Genius, Fun, and Productivity in Any Team

Create better connected teams and hold more productive meetings

In Collaborative Intelligence: Design Better Collaboration, Improve Team Productivity, and Build a Culture of Connection, the workplace collaboration experts at MURAL offer a holistic and comprehensive system for fixing today’s broken teamwork culture. This book introduces the emerging practice of collaboration design, a cutting-edge approach to crafting collaborative experiences with a high degree of intentionality so that they deliver extraordinary, repeatable outcomes.

With a strong focus on activities and rituals that can be used by leaders and team members right now, the authors show businesses how they can innovate faster than ever. Readers will learn the skills they need to enable better collaboration, whether their teams are hybrid, remote, in-person, synchronous, or asynchronous. Based on decades of research, experience, and observations from working with thousands of teams globally in all kinds of collaboration spaces, this highly visual book provides the instruction you need to fix teamwork, transform your organization, and re-imagine what’s possible at work.

You’ll also find:

• How to build playbooks of collaboration methods
• How to create an inclusive, equitable, and collaborative environment that invites participation and unlocks the genius of your teams
• How to access unprecedented insights into how collaboration happens in your organization
• Strategies for leading collaboration change at the organization level

A can’t-miss guide for knowledge-work professionals, Collaborative Intelligence provides the direction you’ve been looking for to help teams innovate together.

Introduction: Innovating is Collaborating xi

Chapter 1

Collaboration In Principle 1

Connecting the Genius of Your Teams

• People Are Greater Together Than Apart

• Teams Can’t Exist without Connection

• Collaboration Should Not Be Left to Chance

• Collaborative Spaces Power Connected Teams

 Measuring Collaboration is Possible—and Essential

Chapter 2

Relational Intelligence 19

The Human Aspect of Collaboration

• The Collaboration Mindset

• Team Needs

• Relationship Goals

• Unleashing Your Collective Imagination

Chapter 3

Collaboration Design 35

Making the Collaboration Experience Deliberate

• Who Can Fix Bad Meetings?

• What Does a Collaboration Designer Do?

• Understanding the Collaboration Experience.

• Modeling Collaboration Experiences

Chapter 4

Collaboration Methods 55

Playbooks for Working Together

• Guided Autonomy

• The Games Teams Play

• Structures and Patterns

• Combining Methods

Chapter 5

Collaboration Spaces 75

Creating the Ideal Environment

• Designing Collaboration Spaces

• The Jobs of Common Spaces

Chapter 6

Modes of Engagement 91

Thinking About Time and Space of Collaboration

• In-person, Remote, Synchronous, Asynchronous, and Mixed Modes

• Engagement Types

• Work is Not a Place

• Digital-First Means Including Everyone

• Leverage Asynchronous Collaboration

Chapter 7

Collaboration Insights 111

Analyzing Collaborative Capacity

• A 360 Degree View of Collaboration

• Evaluating Teams

• Assessing Collaboration across the Organization

• Beyond the Organization

Chapter 8

Collaboration Strategy 131

Transforming Teamwork at Scale

• The ROI of Collaboration

• Driving Change across an Organization

• All Management Is Collaboration Management

• Collaboration Leadership

Afterword: Imagine It All Came True 151

Acknowledgments 153

About the Authors 155

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.