David N. Burt is Distinguished Professor of Supply Chain Management and Director of the University of San Diego's undergraduate and graduate programs in supply chain management.
About the Authors
Preface
The Foundation
p. 1
World Class Supply Management
p. 5
Purchasing Becomes Supply Management
p. 22
Supply Management: An Organization Spanning Activity
p. 35
Supply Management: Implementor of Three of the Firm's Social Responsibilities
p. 52
Enabling Concepts
p. 75
Buyer-Supplier Relationships
p. 78
Cross-Functional Teams
p. 103
Quality Management
p. 119
Total Cost of Ownership (TCO)
p. 159
e-Commerce II
p. 178
The Requirements Process
p. 207
New Product Development
p. 209
Specifications and Standardization
p. 235
The Procurement of Equipment
p. 260
Purchasing Services
p. 278
Strategic Sourcing
p. 299
Outsourcing: To Make or to Buy
p. 301
Sourcing
p. 327
Global Supply Management
p. 361
Strategic Cost Management
p. 393
Pricing
p. 395
Cost Analysis
p. 412
Types of Compensation
p. 431
Negotiation
p. 451
Relationship Management
p. 483
Relationship and Contract Management
p. 485
Supplier Development
p. 511
Ethical and Professional Standards
p. 536
Legal Considerations
p. 555
Institutional and Government Procurement
p. 575
Institutional Supply Management
p. 576
Government Procurement
p. 593
World Class Supply Chain Management
p. 617
Toward World Class Supply Chain Management
p. 619
Epilogue: Implementation World Class Supply Chain Management
p. 637
Name Index
p. 672
Subject Index
p. 676
Table of Contents provided by Blackwell. All Rights Reserved.
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