- ISBN: 9780786301874 | 0786301872
- Cover: Hardcover
- Copyright: 9/1/1994
This step-by-step guide clarifies the team-based problem-solving process once and for all, providing the tools and techniques you'll need to deal with group dynamics at every stage of the process. Essentially, it's a workbook that each team member can use as his or her guide throughout the problem-solving activity.