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Adding Value to Libraries, Archives, and ...

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ISBN: 9781440842887

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The Evaluation and Measurement of Library ...

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ISBN: 9781440855368

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Library Information Systems

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ISBN: 9781440851940

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The Bottom Line: Determining and ...

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ISBN: 9781591580041

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Measuring for Results

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ISBN: 9781591581000

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Technology Planning

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ISBN: 9781591581901

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Scorecards for Results

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ISBN: 9781591586982

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Three Sermons On Human Nature And A ...

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ISBN: 9780548731048

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Customer-Focused Library : Re-Inventing the ...

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ISBN: 9781591588757

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Listening to the Customer

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ISBN: 9781598847994

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