The New Dynamic Project Management Winning Through the Competitive Advantage

, by Kezsbom, Deborah S.; Edward, Katherine A.

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ISBN: 9780471254942 | 0471254940
Cover: Hardcover
Copyright: 1/30/2001

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Gain the competitive advantage with innovative management strategies for the new millennium! Business survival in today's global competitive economy requires companies to adapt quickly to rapidly changing markets, tighter schedules, diverse teams, and frequent technological advances. Change today is so pervasive that it has, paradoxically, become a constant. Based on their extensive and diverse project management experience within Fortune 500 companies and U.S. government agencies, the authors provide a practical and highly informative guide that can be applied easily to a variety of technical projects, regardless of industry! Revised and updated to reflect today's revolutionary changes and extraordinary business challenges, The New Dynamic Project Management: Winning Through the Competitive Advantage provides proven, practical management strategies to give your projects and your teams the competitive advantage.

Preface

xvii

Project Management: Introduction and Overview

(23)

Introduction

(1)

Why Project Management?

(3)

Project Management Functions

(4)

Project Managers: Then and Now

(2)

Creating More Formal Definitions: Managerial Implications

(5)

Closing the Gap Between Project and Quality Management

(4)

Power and Authority: ``Who's on First?''

(1)

Preventing Project Failure: Meeting the Challenges of the Global Market

(2)

Meeting the Challenges of the Global Decades: Conclusions

(7)

The Winning Project

(6)

Creating Organizations for Project Work

(42)

Introduction

(2)

Meeting Organizational Needs

(1)

Implementing a New Organizational Focus

(1)

Basic Requirements of Organizational Forms

(2)

Evolution and Organizational Design

(1)

The Importance of Organizational Support for Modification

(1)

Strategies for Implementing Organizational Change

(1)

Restructuring for Project Demands

(2)

The Executive Steering Committee

(1)

Matching Vision and Missions to Actions

(1)

Organizational Forms and Project Work

(6)

Project Form, Project Function

(1)

Creating the Right Match

(2)

Symptoms of Inappropriate or Inadequate Project Organizing

(2)

Models of Organizational Forms for Project Work

(2)

The Functional Organization

(3)

The Pure or Direct Project Organization

(2)

The Matrix Organization

(5)

The Project Office

(2)

Location of the Project Manager

(1)

Project Integration

(3)

Project Interface and Authority

(1)

Conclusions

(7)

The Winning Project (Part 2)

(6)

Business and Project Planning in the Global Marketplace

(39)

Introduction

(1)

Type of Plans

(7)

Integrating Higher-Order Plans

(4)

Business Planning in the Project Environment

(3)

Consequences of Poor Planning

(2)

Why Plans Fail

(2)

Project Planning Techniques

(6)

Project Management Requirements Analysis

(1)

Project Objectives and Contingency Planning

(2)

Common Development Processes

(1)

Scope Management

(1)

Cycle-Time Excellence in Today's Global Markets

(6)

Quicker Product Development

(3)

Impact of Speed

(3)

Conclusions

(15)

Bibliography

(1)

Exercises

(2)

Sample Business Plan Outline

(11)

Planning and Development Methodologies

105

(37)

Introduction

105

(1)

Shortening Project Life Cycles

106

(4)

Life-Cycle Phase Activities

110

(11)

Customer-Market, Concept, and Definition Phases

111

(3)

Design and Development Phases

114

(2)

Integrated Manufacturing and Production Phases

116

(2)

Installation Phase

118

(1)

Divestment Phase

119

(2)

Collapsing Software Project Life Cycles

121

(5)

Customer-Driven Demand for Quality

126

(6)

The QFD Approach

126

(3)

Value Engineering and Value Analysis

129

(3)

Achieving On-Time Delivery Through Process Improvements

132

(5)

Conclusions

137

(5)

Bibliography

137

(1)

Exercises

138

(4)

Charting the Course Using the Tools of Planning

142

(30)

Introduction

142

(1)

Project Summary Plan Essentials

143

(6)

Team Development and the Integrative Project Planning Process

149

(3)

The Work Breakdown Structure

152

(9)

Preparing the WBS

153

(3)

The Work Package

156

(5)

Conclusions

161

(11)

Bibliography

161

(1)

Exercises

162

(1)

IRSS Development Project

163

(9)

Scheduling Project Activities

172

(45)

Introduction

172

(1)

Types of Schedules

173

(3)

Why Schedule?

176

(1)

Scheduling to Meet Required Constraints

176

(1)

Scheduling for Control, Costs, and Performance

177

(1)

Performance Schedules

177

(22)

Precedence and Arrow Networks

177

(4)

Determining the Critical Path

181

(1)

Using the Critical Path Method to Forecast Completions

182

(5)

Scheduling for Uncertainty Using the Program Evaluation and Review Technique

187

(4)

Determining the Expected Time and Variance of an Activity

191

(6)

Time-Based Gantt and Milestone Charts

197

(2)

Personnel Schedules

199

(3)

Gantt Charts as Personnel Schedules

199

(1)

Leveling

199

(3)

Cost Schedules

202

(2)

Plotting the Cost Schedule

202

(1)

Integrated Schedule and Cost Control

203

(1)

Estimating Software Development Projects

204

(8)

Sizing the Effort

206

(4)

Using Models

210

(2)

Conclusions

212

(5)

Bibliography

212

(1)

Exercises

212

(5)

Optimizing the Schedule

217

(32)

Introduction

217

(2)

Establishing the Project Baseline

219

(5)

Crashing the Project

224

(11)

Which Tasks to Crash

226

(5)

Flow Diagram for Crashing a Project

231

(4)

Conclusions

235

(14)

Exercises

236

(1)

The Elan Project

237

(10)

Criteria for Classifying Risks as High, Medium, or Low

247

(2)

Leadership in a Project Environment

249

(36)

Introduction

249

(2)

The Practice of Project Leadership

251

(1)

The Role of the Project Manager

252

(1)

Project Manager Skills

253

(2)

Authority and Influence: Keys to Effective Project Leadership

255

(1)

Authority, Responsibility, and Accountability: The Project Management Challenge

255

(2)

Developing Project Influence and Authority

257

(2)

Understanding Leadership in the Total Quality Project Environment

259

(5)

New Work for Today's Leaders

260

(1)

Need for New Leadership Skills

261

(2)

Leader as Facilitator

263

(1)

Developing a Project Leadership Style

264

(6)

The Situational Leadership Model

266

(4)

Power: The Leadership Potential

270

(7)

Identifying and Developing Sources of Power

270

(6)

Foundations of Effective Empowerment

276

(1)

Conclusions

277

(8)

New Wave II Communications System

278

(7)

Planning for and Utilizing Conflict

285

(28)

Introduction

285

(1)

Basis of Conflict

286

(1)

Contemporary Conflict: A New Point of View

286

(1)

Antecedents of Conflict

287

(2)

Destructive Versus Constructive Elements of Conflict

289

(2)

How Differences Escalate

290

(1)

A Problem Situation

291

(2)

Sources of Conflict in the Project Environment

293

(7)

Conflict in a New Perspective

295

(5)

Planning for Conflict

300

(1)

Conflict Resolution Strategies

301

(2)

The Best Conflict Resolution Strategy

303

(2)

Key Steps to Managing Conflict

305

(2)

Conclusions

307

(6)

International Electronics---A Conflict Simulation Exercise

307

(6)

Tracking and Controlling the Project

313

(64)

Introduction

313

(2)

Components of Project Control

315

(5)

When Planning Isn't Enough

315

(1)

Process of Project Control

316

(4)

Modern Project Control Systems

320

(6)

Establishing Systematic Project Control

320

(2)

Environmental Nature of Project Control

322

(4)

Project Cost Control

326

(12)

Target Costing

327

(1)

Overcoming Cost Problems

328

(2)

Cost Management Using Earned Value Analysis

330

(8)

Managing Technical Specifications and Assuring Quality

338

(14)

Technical Reviews

339

(1)

Change Control Techniques

340

(2)

Configuration Management

342

(1)

Project Status Reports and Reviews Meetings

342

(3)

Project Documentation Control

345

(1)

Quality Control and Performance Testing

346

(2)

Quality Assurance

348

(2)

Measuring Customer Satisfaction

350

(2)

Controlling Project Risks: Cost, Schedule, and Technical Aspects

352

(6)

Implementing a Risk Response Plan

352

(2)

Taking Corrective Action and Evaluating New Risks

354

(4)

Conclusions

358

(19)

Bibliography

358

(1)

Exercises

359

(3)

A System in Every Home

362

(11)

Patterns of Risk Across Six Generic Software Classes

373

(1)

Techniques for Preventing and Controlling Common Software Risks

374

(1)

Most Serious Software Risks

374

(3)

Organizational and Interpersonal Project Communication: Spanning Across Boundaries

377

(27)

Introduction

377

(2)

Documentation Versus Communication: A Concept Defined

379

(2)

Understanding the Basic Communication Process

381

(2)

Today's Challenges to Effective Communication

383

(3)

Trust and Accuracy

385

(1)

Communication Tools in an Information Era

386

(4)

Leveraging Communication Tools for Productivity

388

(2)

Negotiating for Project Success

390

(5)

The Negotiating Process

391

(1)

Examining Negotiation Strategies

392

(2)

The Postnegotiation Period

394

(1)

Tactics for More Effective Negotiation

394

(1)

Listening for Better Communication

395

(4)

Active Listening for Better Professional Relations

396

(3)

Conclusions: Improving Project Communications

399

(5)

Exercises

400

(4)

Quality in the Project Environment

404

(49)

Introduction

404

(3)

Integrating Quality and Project Management

407

(5)

What is TQPM?

407

(1)

Interfaces and Basic Definitions

407

(5)

Quality in the Twenty-First Century

412

(23)

Enduring Advice from the Gurus

412

(8)

Traditional Tools of Quality Management

420

(12)

Beyond Traditional Tools: The 6σ Business Initiative

432

(3)

Sustaining Value Through Business Process Improvement

435

(3)

Driving Improvements Through Quality Assurance

438

(8)

National and International Standards

438

(3)

Software Quality Management

441

(5)

Conclusions

446

(7)

Bibliography

447

(1)

Exercises

448

(3)

Selecting the Correct Attribute Control Chart

451

(2)

Building and Maintaining Project Team Performance

453

(30)

Introduction

453

(1)

Factors Influencing Today's Team Movement

454

(1)

Back to Basics

455

(2)

Essentials of a Team

455

(1)

Characteristics of Effective Teams: You'll Know It When You Have It

456

(1)

Stages of Team Development: Like Project, Like Team

457

(3)

Team Development Process

460

(4)

Barriers to Team Development

461

(1)

Six Steps to Building a Dynamic Project Team

462

(2)

Creating Teamwork in Virtual Teams

464

(6)

Making a Distinction: The Meaning of Virtual Teams

465

(1)

Identifying Differences

466

(1)

Same Arena, Different Ball Game

467

(1)

Creating Virtual Team Life

468

(2)

Identifying and Overcoming Barriers to Team Performance

470

(1)

Minimizing Barriers to Team Performance

471

(1)

The Role of Project Team Manager

471

(3)

Conclusions

474

(9)

Exercises

475

(8)

Procurement and Contract Management

483

(29)

Introduction

483

(1)

Procurement Management

484

(7)

Procurement Management Process

485

(4)

Preparing the Procurement Management Plan

489

(1)

The Role of Project Management

490

(1)

Solicitation Management

491

(6)

Understanding the Buyer-Seller Relationship: Pre-award, Award, Post-award

491

(1)

Preparing the Solicitation

492

(3)

Managing the Solicitation Response

495

(2)

Contact Administration

497

(12)

The Global Nature of Contracts

497

(1)

Basic Contract Principles

498

(1)

Standard Clauses

499

(5)

Types of Contracts and Pricing Arrangements

504

(4)

Closure

508

(1)

Conclusions

509

(3)

Bibliography

509

(1)

Exercises

510

(2)

Project Management in the Information Age

512

(29)

Introduction

512

(1)

Communicating Across the Organization

513

(6)

Conferencing and Collaboration Technology

513

(3)

Groupware Applications

516

(2)

Using a Home Page

518

(1)

Tools for Enterprise-Wide Project Management

519

(5)

Project Estimation Tools

519

(2)

Risk Analysis Tools

521

(1)

Project Management Information Systems

522

(2)

Managing Expectations

524

(11)

Understanding System Limitations

525

(2)

Installing a Solution That's Right for Your Project

527

(8)

Conclusions

535

(6)

Bibliography

535

(1)

Professional Project Management Associations and Representative Software and Hardware Vendors

536

(5)

Glossary

541

(28)

Index

569

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The New Dynamic Project Management Winning Through the Competitive Advantage

Summary

Author Biography

Table of Contents

Supplemental Materials

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Rent More, Save More! Use code: BBRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

The New Dynamic Project Management Winning Through the Competitive Advantage

Summary

Author Biography

Table of Contents

Supplemental Materials

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