Engineering Complex Human-Technological Work Systems : A Sensemaking Approach by Dennis K. Leedom (Evidence Based Research, Inc. ); Robert G. Eggleston (Human Effectiveness Directorate of the Air Force Research Laboratory ); Celestine A Ntuen (Institute for Human-Machine Studies, North Carolina A&T State University ), 9780470117279
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  • ISBN: 9780470117279 | 0470117273
  • Cover: Hardcover
  • Copyright: 12/1/2010

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The book specifically focuses on the process of organizational sense-making within the human-technological work system; develops it as an analytic paradigm or framework; employs this paradigm to explore cognitive, social, ecological, and technological variables at different levels of analysis; and illustrates how the paradigm can serve to guide the design of specific system interventions.
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