The Secret What Great Leaders Know and Do

In this third edition, bestselling authors Ken Blanchard and Mark Miller answer the question most leaders ask at some point in their career: “What do I need to do to be a great leader?” The secret may surprise you.
 
The authors get at the heart of what makes a leader successful in this classic business fable. Newly promoted but struggling young executive Debbie Brewster asks her mentor, “What is the secret of great leaders?” His reply—“great leaders serve”—flummoxes her, but over time he reveals the five fundamental ways that leaders succeed through service. Along the way, Debbie learns:
 
•               Why great leaders seem preoccupied with the future
•               How people on the team ultimately determine your success or failure
•               What three arenas require continuous improvement
•               Why true success in leadership has two essential components
•               How to knowingly strengthen—or unwittingly destroy—leadership credibility
 
This new edition includes a leadership self-assessment so readers can measure to what extent they lead by serving and where they can improve. The authors have also added answers to the most frequently asked questions about how to apply the SERVE model in the real world. As practical as it is uplifting, The Secret shares Blanchard and Miller’s wisdom about leadership in a form that anyone can easily understand and implement.

Ken Blanchard is founder and chief spiritual officer of the Ken Blanchard Companies and is one of the world's most prominent authors, speakers, and consultants. He is the author or coauthor of more than sixty books.

Mark Miller is currently serving as vice president, organizational effectiveness, at Chick-fil-A, Inc. He is also the author of The Heart of Leadership, The Secret of Teams, and, with Ken Blanchard, Great Leaders Grow. His blog, GreatLeadersServe.org, is rated as one of the top leadership sites in the world.

Foreword by John Maxwell
The Opportunity
The Meeting
The Secret
A Different Approach
Where Are You Going?
What's Most Important?
An Engaging Conversation
An Insight with Impact
How Can It Be Better?
What Is Success?
How's Your Credibility?
Serving Leaders
Let's Review
Passing the Baton
Resources
Debbie's Secret Notes
Self-Assessment: Are You a Serving Leader?
Frequently Asked Questions
Acknowledgments
About the Authors
Services Available