Foreword by Mike Weinberg Acknowledgments Introduction
PART I TOUGH TIMES CHAPTER 1 What Are Tough Times? CHAPTER 2 How Tough Times Impact Our Thoughts and Actions CHAPTER 3 Redefining Value in Tough Times CHAPTER 4 Mental Mistakes in Tough Times CHAPTER 5 Building Mental Strength CHAPTER 6 Characteristics of Tough Timers
PART III SELLING AND LEADERSHIP TACTICS CHAPTER 13 Generating Luck in Tough Times CHAPTER 14 Crafting Your Customer Message CHAPTER 15 Virtual Selling CHAPTER 16 Leadership Through Tough Times CHAPTER 17 Final Thoughts
APPENDIX The 30-Day Tough-Timer Challenge Notes Index
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