Service Led Design: Planning the New HR Function

The Human Resources function faces a continuing challenge to its role and purpose. Much of its administrative role in terms of routine recruitment, staff development and discipline has been shifted down the line to managers. And in many organizations it has suffered from serious under-representation at strategic, board level. Yet, faced with the challenges of globalism, the need to innovate, manage knowledge, attract and retain the very best employees, organizations need an HR function that can lead from the front. The process of transforming the function is complex (and rarely linear). It involves developing a recruitment, development and retention process that can draw on the very best talent from all sorts of disciplines: commercial, programme management as well as traditional HR. All of which involves a highly complex and, often painful, process of change.Developing HR Talent is part of the Gower HR Transformation Series which uses a blend of conceptual frameworks, practical advice and global case study examples to cover each of the main elements of the process. The books follow a standard format to make them easy to read and reference. Together, the titles in the series create a definitive guide to HR transformation from one of the leading specialist HR transformation consultancies; an organization that has been involved in HR transformation for clients as diverse as Pepsi Americas, Accenture, Nestle, BP, HM Prison Service, Transport for London and Vodaphone.