The Significance Principle

Blending theoretical challenges with practical applications, this book shows readers how to establish themselves as influential leaders by learning to treat others with respect and acknowledging individual importance.

ACKNOWLEDGMENTS

ix

INTRODUCTION

1

(4)

Chapter One CREATING WINNING RELATIONSHIPS

5

(18)

Chapter Two THE SIGNIFICANCE PARADOX

23

(18)

Chapter Three THE #1 INGREDIENT FOR SIGNIFICANCE

41

(18)

Chapter Four THE SIGNIFICANCE-BASED TRANSACTION

59

(20)

Chapter Five TRANSACTIONS THAT TRANSFORM

79

(16)

Chapter Six ANGER IN THE WORKPLACE

95

(18)

Chapter Seven DEALING WITH DIFFICULT PEOPLE

113

(18)

Chapter Eight COMMUNICATION: IMPERATIVES AND EMPOWERMENT

131

(18)

Chapter Nine LEADERSHIP AT ALL LEVELS OF THE ORGANIZATION

149

(18)

Chapter Ten MINING THE INTELLECTUAL CAPITAL OF AN ORGANIZATION

167

(14)

Chapter Eleven SELLING IS A SIGNIFICANCE TRANSACTION

181

(14)

Chapter Twelve PUTTING ALL TOGETHER

195

(14)

Chapter Thirteen THE TEN VALUES OF HIGH PERFORMANCE ORGANIZATIONS AND HIGH PERFORMANCE PEOPLE

209

(20)

NOTES

229

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The Significance Principle

Summary

Table of Contents

Supplemental Materials