Introduction: sociolinguistic perspectives on small talk
1
(26)
Justine Coupland
Part I Locating small talk theoretically
27
(106)
Doing collegiality and keeping control at work: small talk in government departments
32
(30)
Janet Holmes
Institutional identity-work: a better lens
62
(22)
Karen Tracy
Julie M. Naughton
Mutually captive audiences: small talk and the genre of close-contact service encounters
84
(26)
Michael McCarthy
Silence and small talk
110
(23)
Adam Jaworski
Part II Procedural aspects: participants' orientations to and organisation of small talk
133
(76)
Calling just to keep in touch: regular and habitualised telephone calls as an environment for small talk
137
(26)
Paul Drew
Kathy Chilton
Talk about the weather: small talk, leisure talk and the travel industry
163
(20)
Nikolas Coupland
Virpi Ylanne-McEwen
Social rituals, formulaic speech and small talk at the supermarket checkout
183
(26)
Koenraad Kuiper
Marie Flindall
Part III Small talk, sociability and social cohesion
209
(56)
Gossipy events at family dinners: negotiating sociability, presence and the moral order
213
(28)
Shoshana Blum-Kulka
Small talk and subversion: female speakers backstage
241
(24)
Jennifer Coates
Part IV Professional and commercial applications
265
(48)
Sociable talk in women's health care contexts: two forms of non-medical talk
269
(19)
Sandy L. Ragan
Small talk in service dialogues: the conversational aspects of transactional telephone talk
288
(25)
Christine Cheepen
Index
313
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