The Sound of the Future The Coming Age of Voice Technology

A Wall Street Journal Bestseller
A USA Today Bestseller
The definitive book on AI-powered voice technology

The coming age of "voice-first" technology will revolutionize how humans interact with machines. Powered by Generative AI, this shift promises a tech boom as transformative as the internet in the 90s and the mobile revolution in the 2010s.
 
In The Sound of the Future, digital innovation leader Tobias Dengel reveals how voice-first interfaces will reshape business and society. Drawing from decades of experience leading world-class digital consultancies WillowTree and TELUS Digital, Dengel shows how recent advances like Apple Intelligence and ChatGPT Voice are already transforming how brands design digital experiences well beyond first-generation voice assistants like Alexa and Siri — and why today’s AI-enabled innovations are just the beginning.
 
Discover how:

• Voice interfaces will triple the speed of human-machine communication
• AI-powered voice technology will make digital experiences more natural, accurate, accessible, and human
• Industries from healthcare to law enforcement will be transformed by hands-free voice capabilities
• Companies must adopt voice-first strategies or risk disruption by competitors who do

 
Dengel explains how “voice-first” experiences are becoming part of the global technology mainstream, serving basic human needs such as safety, speed, accuracy, convenience, entertainment, and sheer fun. He delves into AI applications and how multimodal voice products are making it possible for hundreds of millions of people around the to participate more fully and productively in today's tech-driven world.
 
Through these real-world examples and deep industry insights, Dengel provides business leaders and digital innovators with actionable strategies to identify voice-first opportunities, drive efficiency, and improve customer satisfaction.
 
Your journey to a voice-first future starts with The Sound of the Future


 

Tobias Dengel is  president of WillowTree, a TELUS International Company, a global leader in digital product design and development, with 13 offices in North America, South America and Europe, headquartered in Charlottesville VA. The company has been named by Inc. magazine to the Inc. 5000 list of America’s fastest growing companies for 11 straight years. WillowTree’s clients include some of the best-known brands in the world, such as T Mobile, Mastercard, Capital One, HBO, Fox, Time Warner, PepsiCo, Regal Cinemas, Charles Schwab, Johnson & Johnson, Lidl, Wyndham Hotels, Hilton Hotels, Holiday Inn, Canadian Broadcasting Corp, Synchrony Bank, Edward Jones Investments, and National Geographic.   These industry leaders trust WillowTree to design and develop their websites, apps, internal systems and voice interfaces.