Starts with One, It: Changing Individuals Changes Organizations

As Yogi Berra once said, "90% of baseball is mental. The other half is physical." So, too, with business and change. Today, virtually every organization faces massive change. Many organizations are "taking the bull by the horns" with proactive change initiatives designed to anticipate tomorrow's market realities. Unfortunately, most attempts to initiate or manage change will fail, for one key reason: you cannot change organizations without changing the individuals within them. This book focuses on the individual component of organizational change, offering a complete framework for "remapping" the way individuals view their companies and their shared goals. Leading executive consultants J. Stewart Black and Hal B. Gregersen identify the "mental maps" that exist within each of us: the expectations we hold about our organizations, their competitive environments, and our roles within them. They demonstrate how these mental maps may hold the greatest obstacle to successful organizational change -- and systematically show how to transform these maps, giving every individual a new and more positive destination. For every executive, manager, and business strategist concerned with successfully changing organizations to meet new challenges.

Foreword.
Acknowledgments.
About the Authors.
1. The Challenge of Leading Strategic Change.
The Crux of the Challenge. Simplify and Apply. The Fundamentals of Change.

2. Brain Barrier #1: Failure to See.
Blinded by the Light. Overcoming the First Brain Barrier.

3. The Keys to Seeing: Contrast and Confrontation.
Contrast. Confrontation. Pulling It All Together.

4. Brain Barrier #2: Failure to Move.
Smart People don't Try New Tricks. Overcoming the Second Brain Barrier.

5. The Keys to Moving: Destinations, Resources, and Rewards.
Believing. Pulling It All Together.

6. Brain Barrier #3: Failure to Finish.
Getting Tired. Getting Lost. Overcoming The Final Brain Barrier.

7. The Keys to Finishing: Champions and Charting.
Providing Champions. Charting Progress. Pulling It All Together.

8. Breakthrough Innovation and Growth.
Conceiving. Believing. Achieving. Summary.

9. Leading Strategic Change Toolkit: Conceiving.
Individual Change. Conceiving Tools. Contrast and Confrontation.

10. Leading Strategic Change Toolkit: Believing.
Destinations. Resources. Rewards. Summary.

11. Leading Strategic Change Toolkit: Achieving.
Champions. Charting. Summary.

12. Getting Ahead of the Change Curve.
Crisis Change. Reactive Change. Anticipatory Change. Final Thoughts.

Index.