It Starts with One: Changing Individuals Changes Organizations

As many as 60% of organizational change initiatives fail. This means that many normally successful, motivated, and determined managers nonetheless struggle to lead change effectively. Most of those leadership failures share a common cause: managers mistakenly believe that organizational change is brought about by changing the organization. The truth is this: organizations change only as much or as fast as individuals change. And, to change individual behavior, you must first change the mental maps guiding that behavior. In It Starts with One, Third Edition, J. Stewart Black identifies the three critical "brain barriers" managers must break through in order to start, deepen, and sustain needed change. With new cases, examples, and tools for executing successful change initiatives, this edition dives even more deeply into the personal aspects of leading strategic change – as well as the unique challenges posed by driving change in global business environments. One step at a time, Black shows how to use their tools and techniques to bring solutions to life -- and transform change from a hope to a profitable reality.

J. STEWART BLACK (Durango, CO) is a professor of global leadership and strategy at IMD, one of the highest ranked business schools and executive education providers in the world. An internationally recognized scholar on change and transformation, Dr. Black has been a faculty member previously at the Amos Tuck School of Business Administration at Dartmouth College, The University of Michigan, and INSEAD. He is the author of 15 other books and more than 100 articles and case studies that have been used in both university classrooms and corporate boardrooms.

Foreword

Preface

Chapter 1: The Challenge of Leading Strategic Change

Chapter 2: Barrier #1: Failure to See

Chapter 3: Solutions and Tools for Breaking through Barrier #1: Helping People See the Need

Chapter 4: Barrier #2: Failure to Move

Chapter 5: Solutions and Tools for Breaking through Barrier #2: Helping People Make the Move

Chapter 6: Barrier #3: Failure to Finish

Chapter 7: Solutions and Tools for Breaking through Barrier #3: Helping People Fight through the Finish

Chapter 8: Pulling It All Together

Chapter 9: Getting Ahead of the Change Curve